Susan Kathleen Papesh Email & Phone Number

Cumming, GA, US

• Collaborate with the Project Team to ensure that implementations are moving in accordance with the contract deliverables and project timeline
• Lead implementation meetings which includes; preparing the agenda, review of contracted services and their parameters and coordinating with subject matter experts to ensure client’s understanding of the services
• Partners with the appropriate internal and external teams to ensure the setup of contracted services
• Manage daily requests for changes, additions and updates to client fleet maintenance accounts
• Develop new processes in the Onboarding team that seamlessly enhanced efficiencies in cross-department collaboration.
• Ongoing training with associates on company processes and programs

• Assists with the planning and execution of multiple day luxury events. Tasks include; costuming, vendor coordination, day of talent management, day of event space setup/decorating, load in and out of venue.

• Schedule the internal launch meetings for collaborations with the Business Development, Client Success and Operational departments to identify and obtain comprehensive understanding of the client’s expectations, goals.
• Collaborate with the Project Team to ensure that implementations are moving in accordance with the contract deliverables and project timeline
• Facilitate implementation status meetings which include; meeting introductions, preparing the agenda, recording minutes, and documenting action items
• Partners with the appropriate internal and external teams to ensure timely closure of open action items that arise during the implementation process
• Manages the scheduling of ePlan training, validation of ePlan user i.d. and passwords prior to distribution to new users
• Creates standard folder structure for shared drives and files all project and account documentation using the standardized filing structure

• Oversaw company inventory count and maintained accurate inventory reports
• Coordinated all shipping at multiple distribution centers
• Developed tracking documents to organize fulfillments from receipt of purchase order to confirmation of delivery
• Created forms to increase efficiency and speed at which the company scheduled freight
• Billed and processed invoices, providing account explanations as needed
• Provided website support to customers

Cumming Georgia

Taught ballet, tap, and jazz classes in preparation for recital performances

Buford, Georgia

• Designed merchandizing and vignette staging for multiple locations
• Participated in multi-store inventory management
• Commission based sales of custom patio furniture