Susan Petit Email and Phone Number
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I'm an IT leader with several years of progressive, technical and management experience in a Fortune 500 company. I am currently seeking my next opportunity in the IT industry as a Network Administration Manager. Some of my core competencies include cross-functional leadership and collaboration, LAN/WAN Tier 2/3 support, vendor management, incidence response, network security, budget management.With 10+ years in the role, I provide thought leadership and challenge the status-quo driving improvements. I take accountability and ownership for an area striving for continuous improvement. Anticipating issues and solving complex problems is part of the daily routine. Coaching and mentoring individuals has also been part of my experience. Ensuring the team has work/life balance and growth opportunities is important to me. Listening with my full attention has been a focus in my professional life as well as my personal relationships.I find fun in learning whether is is technical skills, leadership perspectives, business knowledge, or personal areas of interest. It is interesting to research a topic and find facts as well as perspectives from multiple sources.
The Goodyear Tire & Rubber Company
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Network EngineerThe Goodyear Tire & Rubber Company Jul 2022 - PresentAkron, Oh, Us
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Manager, Data CommunicationsThe J.M. Smucker Co. Sep 1998 - May 2021Orrville, Ohio, UsNetwork system administrator with extensive experience managing and coordinating network services across multiple locations. Led implementation of information technology projects and performed supervisory and technical duties that included overseeing 365x24x7 production Tier2/3 support for LAN/WAN, managing $4M cost center budget, providing end-user training, and identifying opportunities for significant cost savings.Led bandwidth enhancement for WAN circuits at head-end location and 35 remote locations on legacy circuits. Evaluated proposals from multiple circuit vendors to assess the best fit and negotiated vendor contracts. Doubled bandwidth, realized $500K in annual cost savings, and maintained redundancy/diversity in all locations.Implemented Network Access Control to ensure devices connecting to network complied with organization’s security policies. Established guest access that required authentication and approval.Worked closely with multiple teams to establish scope of the effort, evaluated whether proposed solutions by multiple vendors proposed met the criteria, and selected implementation vendor. Completed proof of concept testing and created project implementation plan that was executed by team members. Implementation plan took a year to implement due to organizing with remote locations to minimize the downtime. Drove implementation of PagerDuty to address alerts and notifications 24x7, 365 days/year while improving work/life balance for a 6-person team using call rotation, by providing 8 weeks of true "off call" time each quarter. -
Network AdministratorMckinsey & Company 1996 - 1998UsEvaluated, installed, configured, and tested hardware and software for the local area network. Administered local area networks—Ethernet, NetWare 4.11, Windows NT4.00, ARCserve, and DHCP server.Developed local vendor relationships and local network documentation for hardware, software, and cabling.Administered and supported local Lotus Notes environment (Notes 4.52).Troubleshot and resolved local network hardware and software problems; introduced network enhancements.Cooperated with Regional Support teams to maintain interconnectivity with Firmwide WAN and Notes environments.Provided end user training on network software and services; supported users on Windows 95 and Office 97. -
Technical Support CoordinatorAetna, A Cvs Health Company 1992 - 1996Hartford, Connecticut, UsProvided technical and software support for 250-user T/R Novell and AppleTalk Network and served as local administrator for MS Mail.Maintained Meridian SL1 and VMX 200 systems; conducted all changes/moves/adds in the PBX and VMX systems.Troubleshot and repaired IBM computers; resolved Macintosh and utilization management issues. Installed, maintained IBM, Compaq, HP and MacIntosh computer equipment; installed computer equipment to improve response time and increase office efficiency (AT&T Paradyne, ISDN backup system, Teknekron call monitoring system).Created reference material and provided beginner, intermediate, and specialty training for MS Windows products.Provided training and user resource guides for monthly enhancement rollouts; delivered telephone training to users.
Susan Petit Skills
Susan Petit Education Details
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Malone UniversityBusiness Management
Frequently Asked Questions about Susan Petit
What company does Susan Petit work for?
Susan Petit works for The Goodyear Tire & Rubber Company
What is Susan Petit's role at the current company?
Susan Petit's current role is IT Professional | Network Administration Manager| 10+ Years Experience.
What is Susan Petit's email address?
Susan Petit's email address is su****@****ker.com
What is Susan Petit's direct phone number?
Susan Petit's direct phone number is +133068*****
What schools did Susan Petit attend?
Susan Petit attended Malone University.
What skills is Susan Petit known for?
Susan Petit has skills like Process Improvement, Troubleshooting, Project Management, Disaster Recovery, Strategic Planning, Lotus Notes, Sharepoint, Networking, Cross Functional Team Leadership, Active Directory, Erp, Sap.
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