Susan Phillips

Susan Phillips Email and Phone Number

Customer Success Manager @ Experian
Allen, TX, US
Susan Phillips's Location
Allen, Texas, United States, United States
Susan Phillips's Contact Details

Susan Phillips work email

Susan Phillips personal email

n/a
About Susan Phillips

Successful Sales Professional with a proven track record during my career. I am enthusiastic about educating sales executives & clients on Experian’s identity solutions that will help solve business challenges and goals. Experian is a great place to work and has been consistently recognized by Forbes as one of the “Top 100 Most Innovative Companies”. Our team’s focus is on Consulting. My role helps make a difference by scoping & designing custom identity solutions to meet a clients need.From a career standpoint, I’ve spent more than 20 years in different sales roles across Experian. I have consistently been a driven high sales performer. I helped clients use Experian data to identify the right audiences, serve the ad at the right time, & measure the campaign to ensure it drove results. I was a pioneer in the Advanced Television industry by using data to drive results with our TV partners.I am recognized professionally for being a trusted advisor to clients and internally at Experian among my peers. I enjoy imparting my experience and knowledge into other sales professionals to make them successful. On a personal level, I passionate about seeing the world, experience different cultures, and meeting new people. I am a total foodie and martini lover.

Susan Phillips's Current Company Details
Experian

Experian

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Customer Success Manager
Allen, TX, US
Website:
experian.com
Employees:
24340
Susan Phillips Work Experience Details
  • Experian
    Customer Success Manager
    Experian
    Allen, Tx, Us
  • Experian
    Senior Manager Of Global Enablement & Strategy
    Experian Feb 2023 - Present
    Costa Mesa, Ca, Us
    Leading global enablement for the Experian Marketing Services organization through collaboration & driving revenue growth for North America, United Kingdom, Asia-Pacific, Brazil and Europe. I focus on proactive collaboration to align strategic priorities, better support global customers, and identify areas for product transferability and resource synergy. Work closely with leadership, strategy, sales, marketing, and product management teams to identify high-value areas for collaboration, innovation, and enable execution on key initiatives, projects, and customer engagements. The role has high accountability to senior level stakeholders and also includes managing the execution of the strategy in a results-orientated and high expectation environment
  • Experian
    Identity Solution Consultant
    Experian May 2021 - Feb 2023
    Costa Mesa, Ca, Us
    Lead & support all strategic commercial activity to grow the Experian Marketing Services Identity solutions business. Present the Experian Marketing Services point of view on identity to clients, industry, and lead key thought leadership projects. Share Voice of customer feedback to internal teams & collaborate with my Tapad counterparts.
  • Experian
    Learning And Development Program Manager
    Experian Apr 2019 - Jul 2021
    Costa Mesa, Ca, Us
    Develop a sales new hire on-boarding program to teach sales about our solutions, processes, and sales skills. Collaborate globally with my peers across the globe to create a best in class learning & development program for Marketing Services.
  • Experian
    Account Director Tv Solutions
    Experian Apr 2017 - Mar 2019
    Costa Mesa, Ca, Us
    Responsible for the development, growth, and execution of strategic partnerships with companies in the advanced TV ecosystem - MVPDs, TV ad servers, programmatic TV, connected device manufacturers, TV measurement and analytics, TV data partners and others.
  • Experian
    Digital Account Manager
    Experian Jul 2013 - Mar 2017
    Costa Mesa, Ca, Us
    Worked alongside Account Directors to support and grow our digital partnerships. My main objective is to help our clients solve their marketing and business problems through the use of Experian Consumerview data, our Simmons research resources, Experian Automotive data, etc.Manage execution and delivery of data solutions for digital advertising for national TVoperators and online media providers.Collaborate and advise partners, agencies and advertisers on development and execution ofaddressable marketing campaignsDevelop TV segmentation and data strategies for more effective ad campaignsDelivery of post campaign media measurement solutions
  • Experian
    Indirect Sales & Account Management
    Experian Apr 2008 - Jul 2013
    Costa Mesa, Ca, Us
    Manage client relationship, access needs, make recommendations, problem resolution, etc. Provide Multi-channel recommendations as well as traditional marketing ideas like demographic lists, data overlay, address hygiene, verification, modeling, etc.
  • Experian
    Sales Manager
    Experian Apr 2007 - Mar 2008
    Costa Mesa, Ca, Us
    Managed the Strategic Account Executives in the Indirect Sales Channel at Experian. Responsible for obtaining a sales budget based on acquisition, expansion, and retention.
  • Experian
    Account Management
    Experian Feb 2003 - Apr 2007
    Costa Mesa, Ca, Us
    Managed a client base and provided recommendations to cross sell and upsell our products. Advice clients on our demographic lists, address hygiene, data enhancement, custom models, etc.
  • Experian
    Sales Representative
    Experian Sep 2001 - Feb 2003
    Costa Mesa, Ca, Us
    Consulted with Financial companies in Experian's Credit Services division. Provided recommendations on credit products, risk scores, prescreens, account reviews, credit profiles, etc. Built customer relationships within my client base and grew my account portfolio.
  • Experian
    Account Executive
    Experian Apr 1998 - Sep 2001
    Costa Mesa, Ca, Us
    Worked in the National Sales Center and Recommended to clients demographic lists, data enhancement, list processing, etc. Built Strong client relationships, provided customer service, and problem resolution

Susan Phillips Skills

Crm Customer Retention Customer Acquisition Account Management Direct Marketing Marketing Multi Channel Marketing Direct Sales Sales B2b Marketing Cross Selling Lead Generation Sales Operations Database Marketing Email Marketing Customer Service Strategic Partnerships Management Marketing Strategy Online Advertising Segmentation Online Marketing Strategy Salesforce.com Client Relationship Building Sales Support Digital Marketing New Business Development Advertising Financial Services Product Management Budgets Market Research Product Marketing Marketing Communications Cable Television Recommendations Problem Solving Innovative Thinking Inside Sales

Susan Phillips Education Details

  • Eastern Illinois University
    Eastern Illinois University
    Political Science
  • Sandwich High School
    Sandwich High School

Frequently Asked Questions about Susan Phillips

What company does Susan Phillips work for?

Susan Phillips works for Experian

What is Susan Phillips's role at the current company?

Susan Phillips's current role is Customer Success Manager.

What is Susan Phillips's email address?

Susan Phillips's email address is su****@****ian.com

What schools did Susan Phillips attend?

Susan Phillips attended Eastern Illinois University, Sandwich High School.

What skills is Susan Phillips known for?

Susan Phillips has skills like Crm, Customer Retention, Customer Acquisition, Account Management, Direct Marketing, Marketing, Multi Channel Marketing, Direct Sales, Sales, B2b Marketing, Cross Selling, Lead Generation.

Who are Susan Phillips's colleagues?

Susan Phillips's colleagues are Paul Patchin, Guillermo Calabi, John Liau, Katty Sang, Vijay Venkat Garimella, Patrick Chavarria, Geraldine Bromley.

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