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Susan Pillado, M.A., Bcba Email & Phone Number

Customer Success Manager | Board Certified Behavior Analyst at AlohaABA
Location: United States 6 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success Manager | Board Certified Behavior Analyst
Location
United States
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Who is Susan Pillado, M.A., Bcba? Overview

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Susan Pillado, M.A., Bcba is listed as Customer Success Manager | Board Certified Behavior Analyst at AlohaABA, a with 2 employees, based in United States. AeroLeads shows a matched LinkedIn profile for Susan Pillado, M.A., Bcba.

Susan Pillado, M.A., Bcba previously worked as Customer Success Manager at Alohaaba and Clinical Supervisor at Easterseals Southern California. Susan Pillado, M.A., Bcba holds Bachelor Of Science (Bs), Communication Sciences And Disorders from Northwestern University.

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AlohaABA

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About Susan Pillado, M.A., Bcba

Transitioning my skills as a BCBA to excel in a Customer Success Manager role, leveraging expertise in training, onboarding, and relationship management to drive customer satisfaction and retention. I am adept in designing, implementing, and optimizing training programs to achieve organizational goals. With a strong track record in creating engaging learning materials and facilitating various training formats, I focus on driving program effectiveness through data-driven insights. At Easterseals Southern California, I've honed my leadership skills while providing ABA therapy to children and adults with autism. I thrive in collaborative environments, working with teams to innovate solutions and enhance client outcomes. My strong communication and stakeholder management skills, combined with my passion for using technology to achieve positive impacts, position me well for success in a CSM role.

Current workplace

Susan Pillado, M.A., Bcba's current company

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AlohaABA
Alohaaba
Customer Success Manager | Board Certified Behavior Analyst
los angeles, california, united states
Website
Employees
2
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6 roles

Susan Pillado, M.A., Bcba work experience

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Customer Success Manager

Current
Sep 2024 - Present

Clinical Supervisor

-Designed and delivered engaging training materials, including e-learning modules and instructor-led sessions.-Analyzed program effectiveness and adjusted training strategies based on data-driven insights.-Acted as the primary liaison for incoming employees, offering guidance and support throughout onboarding.-Developed and tailored curricula based on feedback, observation, and research.-Collaborated with research and training divisions to ensure training materials were practical and applicable in the field.-Consulted on a project that incentivized therapists based on achieving milestones, driving engagement and performance.-Fostered strong relationships with clinical staff and ensured their success through continuous support and development initiatives.

Nov 2022 - Feb 2024

Associate Clinical Supervisor

-Supported program managers in training and development initiatives, contributing to staff retention and performance improvements.-Led a team in onboarding new therapists, creating content, training staff, and presenting materials.-Taught socially significant skills to children and adults with autism, creating individualized plans for clients and training staff on program implementation.

Jun 2021 - Nov 2022

Program Manager

-Managed programs for individuals with Autism Spectrum Disorder (ASD), focusing on behavior intervention and program implementation.-Led training programs for staff and provided ongoing support to ensure quality service delivery.-Implemented behavior and treatment plans, with a strong emphasis on training and development of team members.

Aug 2017 - Jun 2021

Corps Member

Greater Chicago Area

Volunteered in low income Chicago preschoolsTutored 3-5 year olds in phonetics and alphabet recognition Participated in reading groups at the local library

Sep 2011 - Jan 2013
Team & coworkers

Colleagues at AlohaABA

Other employees you can reach at alohaaba.com. View company contacts for 2 employees →

2 education records

Susan Pillado, M.A., Bcba education

FAQ

Frequently asked questions about Susan Pillado, M.A., Bcba

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What company does Susan Pillado, M.A., Bcba work for?

Susan Pillado, M.A., Bcba works for AlohaABA.

What is Susan Pillado, M.A., Bcba's role at AlohaABA?

Susan Pillado, M.A., Bcba is listed as Customer Success Manager | Board Certified Behavior Analyst at AlohaABA.

Where is Susan Pillado, M.A., Bcba based?

Susan Pillado, M.A., Bcba is based in United States while working with AlohaABA.

What companies has Susan Pillado, M.A., Bcba worked for?

Susan Pillado, M.A., Bcba has worked for Alohaaba, Easterseals Southern California, and Jumpstart.

Who are Susan Pillado, M.A., Bcba's colleagues at AlohaABA?

Susan Pillado, M.A., Bcba's colleagues at AlohaABA include Gregg Wolff, Payal Suhanda, Mike Stephens, Autumn King, and Anthony Palushaj.

How can I contact Susan Pillado, M.A., Bcba?

You can use AeroLeads to view verified contact signals for Susan Pillado, M.A., Bcba at AlohaABA, including work email, phone, and LinkedIn data when available.

What schools did Susan Pillado, M.A., Bcba attend?

Susan Pillado, M.A., Bcba holds Bachelor Of Science (Bs), Communication Sciences And Disorders from Northwestern University.

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