Interact with customers on a variety of channels such as phone, email, messaging app, and social media, and ensure that all valid customer concerns are dealt with as soon as possible.Escalate unresolved issues to relevant internal teams to provide maximum customer satisfaction.Keep a track of all incoming orders and provide prompt information to the concerned department for further actions.Keep the customer updated about their upcoming orders and keep a track of all payments and dues.

Kept track of customer communications, details and follow-up requests on CRM.Maintained good working relationships with internal teams to confirm all agreed contracts were serviced to required standards.Built and maintained strong working relationships with colleagues, assisting each other on complex issues to maximize team performance.Listened actively to customer needs and requirements, adapting product offerings and recommendations based on customer feedback and behaviour.

Guided students through exploration and analysis of different art forms and implemented hands-on approach to art education.Established and enforced clear class objectives and requirements to promote consistent education for students.Engaged students through lecture and discussion, increasing classroom interaction to build an inclusive learning environment.Integrated technology into the classroom environment in order to make the learning process more interesting.

Address client queries around trading and account information over Phone, Chat and Emails.Provide training support to the client on various trading platforms.Educate the client about trade bookings and deductions.Coordinated webinar sessions to demonstrate system effectiveness.