Susan Schupp Email and Phone Number

• Surpassed sales goals by 230%, significantly increasing new member acquisition and securing promotion to Senior Membership Growth Consultant.• Organized and executed successful sales events with community leaders, leading to more than double the targeted membership growth.• Built and nurtured relationships with senior citizens, community contacts, senior-focused businesses, and Medicare Advantage brokers to drive membership in Value-Based Healthcare.• Scheduled and conducted meetings and events to foster relationships and enhance loyalty among Dedicated patients.Successfully grew a food pantry initiative from 25 to 62 participants, addressing food scarcity among patients. Coordinated with local organizations to ensure efficient operation and distribution of resources.

Responsible for establishing territory development in our mobile urgent care, substance use disorder and long term care space with telemedicine, labs, blood draws, MAT injectables by building relationships with clinicians and program managers and senior living facilities.• Achieved profitability for Rume Health’s Mobile Urgent Care in Georgia market, managing mobile COVID testing and urgent care services across 25 senior residential homes.• Increased event sales by 10% through effective client relationship management.• Developed a comprehensive market penetration plan utilizing web, email, phone, and text communications to identify and engage new customers.• Maintained high client satisfaction with a KPI performance range of 93-100% monthly.

• Managed a significant book of business, totaling 45,000 MWh.• Executed lead generation and cold calling strategies, presenting solutions to reduce energy costs and improve efficiency.• Cultivated professional relationships with C-Suite executives and employees, leading to increased trust and revenue.• Devised innovative marketing strategies to enhance client retention and drive additional product purchases.• Built strong partnerships with energy suppliers to deliver optimal service to clients.• Regularly ranked in the Top 8 for Revenue Sales and Top 4 for Renewal Sales and Customer Loyalty.

• Managed and retained major business accounts, earning the President’s Club award.• Developed and maintained partnerships with agents, driving a 15% increase in agent sales through effective training and strategy implementation.• Customized sales strategies to meet agent targets and enhance performance.• Conducted regular face-to-face meetings with agent channel owners and employees to address customer needs and resolve disputes promptly.