Susan Sharp Email & Phone Number

Arbroath, GB

• Acting as a role model within the Generalist team for case management, policy deployment and building partnering relationships that deliver a right first time customer experience and trusted advisory experience. I am.
• Providing managers with advice and options for designing and deploying organisation changes along with detailed plans for delivering, communicating and supporting the change associated with any team changes
• Acting as a coach to managers to develop appropriate leadership behaviours and to challenge leaders thinking on the overall people agenda
• Ensuring the performance cycle is delivered within the annual business cycle with leaders prepared and owning the elements of the performance cycle – review preparation, discussion, reward and development
• Diagnosing people development needs for key customer groups as part of resourcing plans linked to business goals and priorities and creating an implementation plan for talent and succession plans
• Proposing and developing or redesigning policy and process to ensure the people cycle delivers the business goals

Woking, England, United Kingdom

• First point of contact to the business supporting Operations and Product Development. I have led and supported in various ER situations including disciplinaries, redundancies, restructures, consultations as well as.
• Building strong working relationships with managers and employees by providing credible advice and support
• Working together with management and our talent acquisition team to ensure we have the right talent in the right place and that succession planning is being developed
• Leading in providing advice and support in all employment relations issues including disciplinary, grievance, attendance and probation reviews
• Supporting people & culture procedures and policies and ensure they are communicated and embedded effectively
• Developing, organising and delivering training for specific business areas, assessing requirements for training and working with L&D Partner to manage business needs and expectations

In this role I carried out my duties as a HR Assistant, looking after the Engineering & Design business areas of McLaren but I was also responsible for managing the workload of the Services Team and ensuring tasks are completed in a timely manner. I was also responsible for producing metrics on number of transactions performed by services team, being first.

Woking, Surrey

• First point of contact for the business and responsible for over 750 employees, I ensured that employee data is recorded accurately and ready for payroll as well as provide advice and support to managers and other.
• Processing all contracts and new starter details for employees joining the business
• Running induction every week for up to 50 new starters, including office tour and presentation to ensure employees have all necessary information
• SAP super user, maintaining a 99.9% data accuracy, also proficient in Success Factors and Docusign
• Processing payroll for all employees, I have greatly improved payroll accuracy, responding to and resolving complex queries.
• Continuous Improvement of processes and ensuring that they are followed

Aldershot, Hampshire

Working mostly in accounts I was responsible for accounts payable, collating staff hours and running our monthly reports and paying our invoices. I also covered reception when needed and completed any ad hoc admin tasks required.

Cipd Level 3, Human Resources

Education record