Identifying and addressing employees pre- and post-training and development needs. Developing training courses, training materials and assessments.Developing e-learning courses with iSpring Suite 9.Planning, organising, delivering and assessing: Vocational training to client management (claims correspondence and call centre) employees (including assisting with learnership training). Behavioural training (including e-learning and soft skill training e.g. Business Writing, Business Insight, Presentation Skills, Leadership, Motivation, Junior Management, Career Development, Compiling a CV, MS Word, MS Excel, MS PowerPoint courses) and information sessions. Health and Safety Representative training to Health and Safety Representatives within the company. Assuring that training are aligned with company policies and procedures. Providing learner's progress reports to managers.Keeping training statistics for Workplace Skills Plan purposes.Providing assistance with completion of Workplace Skills Plan and report on the INSETA Management System.Providing assistances, when required, to employees regarding the Talent Investment System.Providing coaching to employees to improve their performance.Arranging external training, e.g. Fire Fighter, First Aid and Soft Skills training.Carrying out Health and Safety Representative duties on a daily basis.Submission of RTO’s on Accpac/BPM system.Managing movement of budgets from one account and period to another. Controlling assets. Attending Human Capital Management, Skills Development, Skills Development Committee, Health and Safety Committee and Health and Safety Sub-Committee meetings.