Susan Smither-Hibberd Email and Phone Number

Started as a unit manager based at MTV in Camden Town. Now I am a support manager in the London area

Catering manager at a school in London

Ware. A Boarding and day school.Bringing Summer School for over-seas students during summer recess in budget and ensuring the client's needs and requirements are addresses at all times.Responsible for 22 staff Responsible for all core catering needs feeding up to 800 people at lunch time and 120 meals for breakfast ,evening meals and weekends. Ensuring all hospitality requirements, from costings through to delivery and service are carried out to the highest standard.With an overall budget of £789,000. Keeping all Finances and paperwork up to date . Responsible for ensuring all staff training and recruitment were carried out with in HH guide lines.Ensuring all Health and Safety issues and audits are carried out and dealt with according to company and government legislation Dealing with all HR matters with HR support , including any disciplinary matters. Being available by being on call at all times. RETAINED ON PAYROLL ON A ZERO HR CONTRACT

Overall responsibility for all catering needs with in this Monday to Friday cost plus contract. 500 core meals for the lunch service.All hospitality bookings, starting with costings through to delivery and service. (Head master's lunches to evening dinners and open evenings.)Completing all relevant bookwork and finances on time and within budget.All HR issues and staff trainingMaintaining a good relationship with the client

responsible for 3 sites. A Residential Care Home for the Elderly. with 40 residents. One day centre catering for upto 50 people a day and a community centre catering for 100 -150 per day. Brought in to run units by previous area manager. Has a full management responsibility for ensuring a continuous high standard for the food and soft FM services within the units. Duties include:Responsible for 30 members of staff over the three sitesCombined budget responsibility of £567,000All Heath & Safety matters as required by company policies and procedures. Management of and carrying out SLA & KPI audits related to the management client and external government inspections.Ensuring Food Safety Management System controls are in place and adhered to as laid down by company policies and procedures - including auditing complianceRecruitment: advertising, interviewing, induction of staff with in company guidelines Training: Full Induction and on going day to day training as well as any specialised knowledge needed within the contractEnsuring strict controls on ordering stock checks wastage to ensure all units remain within budget Maintaining the company IT Management Accounts System inputting all invoices, wages stock and cash takings - via NexusDealing with suppliers on a regular basis to ensure purchasing compliance/standards are adhered to and goods are acceptableWeekly minuted meetings with on clients at each site managedMenu planning for day to day service, functions and Jewish festivals.Costing menus and functionsProject Management e.g. Passover

A market leader in providing food and a range of selected support services tocustomers in the workplace, in schools and colleges, in hospitals, at leisureor in remote environments