Screen orders for fraudulent orders, billing/shipping corrections, customer resolution for questions regarding their order(s). Contact customers via email and phone for status and verification requests. Maintain databases of customer information.

* Administration of file, application and print servers in 24/7 network environment, install ESX VMware servers.* Coordinated graphic design and web development projects.* Training staff members on Drupal, Joomla, XHTML and Amicus projects.* Graphic designer for customized product graphics to be presented to companies.* Technical administration for Amicus Attorney installations and upgrades.* Joomla (CMS) Developer and Joomla template creations.* Adding features to… Show more * Administration of file, application and print servers in 24/7 network environment, install ESX VMware servers.* Coordinated graphic design and web development projects.* Training staff members on Drupal, Joomla, XHTML and Amicus projects.* Graphic designer for customized product graphics to be presented to companies.* Technical administration for Amicus Attorney installations and upgrades.* Joomla (CMS) Developer and Joomla template creations.* Adding features to websites using PHP, MYSQL and JavaScript.* Maintaining all existing Drupal, Joomla and RedDot websites.* Worked on print media (Indesign and Photoshop), corporate identity (Illustrator) and brochures (Indesign).* De-bugged existing sites for SEO and browser issues.* Styling and implementation of ecommerce platforms.* Installation of Netbackup Software on Master, Media Server and Client.* Upgrade of Netbackup from lower version to upper version.* Configuration of Volume Pools, Storage Units, Policies, and Tape drives.* Configuring tape devices and library in new media/ master server.* Performing catalog backups and restores. (Hot/ Cold)* Managing Daily, Weekly and Monthly Backup & Restore Operations* Vault Management and Taking Care of backups.* Troubleshooting backup failures. Show less

2nd Shift. NJ* Ensures merchandise is unloaded from trucks and stock is placed in the appropriate location such as the backroom or sales floor.* Utilizes hand-held scanner to identify items needed on the sales floor and retrieves merchandise from inventory bins, occasionally utilizing a ladder or power equipment, such as a power jack or sky lift.* Ensures accurate inventory controls by categorizing merchandise in bins by department, labeling overstock merchandise, scanning… Show more 2nd Shift. NJ* Ensures merchandise is unloaded from trucks and stock is placed in the appropriate location such as the backroom or sales floor.* Utilizes hand-held scanner to identify items needed on the sales floor and retrieves merchandise from inventory bins, occasionally utilizing a ladder or power equipment, such as a power jack or sky lift.* Ensures accurate inventory controls by categorizing merchandise in bins by department, labeling overstock merchandise, scanning merchandise daily, adjusting inventory levels in the perpetual inventory system, and executing Company programs.* Monitors area for signs of shrink and potential security risks, and contacts management and/or In-Store Loss Prevention when problems are identified.* Ensures a safe and clean environment by maintaining safety standards, including ensuring ladders are properly secured; removing empty pallets, cardboard, and trash from the sales floor; and performing maintenance and cleaning, including keeping floors dry and clean as required.* Supports and encourages Open Door Policy by creating a positive, productive, and engaging environment for all Associates.* Directs the work of Inventory Control Specialist Associates by communicating daily work assignments and instructions on how to perform assigned tasks; reviews work to ensure tasks are completed; answers questions about merchandise, tasks, and Company procedures; and provides Associates with feedback on work performance.* Participates in the development, success, and recognition of Associates by following Company procedures for training, coaching, performance evaluations, and hiring and promotion processes. Show less

Fraud and Abuse ticket creation, resolution of client accounts.Authentication of potential clients via identity confirmation.Fraud suspicion, blacklist management of US and UK client accounts.Contacting clients with unusual purchase/activity in account, verification of server orders.Providing information to authorities for fraud and abuse issues.Answering client inquiries regarding account(s) and account resolution after collections events.* Contribution: creating tools… Show more Fraud and Abuse ticket creation, resolution of client accounts.Authentication of potential clients via identity confirmation.Fraud suspicion, blacklist management of US and UK client accounts.Contacting clients with unusual purchase/activity in account, verification of server orders.Providing information to authorities for fraud and abuse issues.Answering client inquiries regarding account(s) and account resolution after collections events.* Contribution: creating tools to automate flagging suspicious account activity after authentication process has been completed. Show less