Susan Stephenson Email and Phone Number

Over-all management of accounting and financial business activities of the college. Oversee the Staff Accountant and Accounts Payable.

* Perform Financial Center Risk Control Assessments in North Carolina, Tennessee, Georgia, Florida and other states as needed.* Perform risk-based assessments of internal controls in the Financial Centers and report the results to Financial Centers and all levels of upper Management for their review andmitigation.* Perform cash audits in the Financial Centers and report the results to Financial Centers and all levels of upper Management for their review and mitigation.* Actively participate in development and maintenance of Retail Controls Assessment through identification of risk trends, awareness of procedure changes, and industry/regulatory knowledge and experience.* Leverage the results of Financial Center self audits, risk control assessments, and internal audits to obtain insight into potential issues/risks.* Conduct/attend meetings with Financial Center Management and upper Management as needed to ensure high-level awareness of risks and controls, communicate program changes, and discuss trends.* Performed Retail Control Assessments with the highest yearly quality rating on my team and exceeded yearly established goals.

* Manage core deposits, loan growth and net profit of a Financial Center * Manage and develop an office staff of 4 employees * Manage the sales, lending, operational and compliance functions of a Financial Center * Develop and maintain internal and external customer and business partner relationships

* Manage operational success and compliance of 12 offices* Manage roving Teller staff * Coordinated job functions with Market Managers and Operations Team * Managed goal tracking and performance appraisals of all Teller line employees* 2005 and 2007 Pinnacle Club winner for operational standing of my market* Led Banner Elk office in first perfect Internal Control Review audit in First Charter history in 2006 and then again in 2007* Market held the highest overall bank average for Internal Control Reviews in 2006 & 2007* Assisted with branch openings/mergers in Raleigh, NC and Alpharetta, GA.