As an experienced business analysis professional with a strong background in digital solutions, my contribution is to facilitate business solutions that add value to the organization. With a strong focus on client success, I specialize in working with business and technical units to achieve operational excellence, business process improvement, change management, project coordination, strategic alignment, digital strategies and business solutions throughout the software development life-cycle.My experience encompasses all phases of a project life-cycle, including planning, eliciting, analyzing and communicating requirements, performing gap analysis, specifications and solutioning, driving recommendations, leading user-acceptance testing, facilitating training through the implementation and project hand-off.Working with people and embracing the challenge of developing and implementing solid, innovative solutions in the intersection between people, processes and technology is especially rewarding to me. I am known for being open, adaptive and friendly. I work equally well independently, in remote consulting engagements, as a solid team player and within leadership roles. I am well-regarded in my ability to build relationships, bridge communication gaps and being quick to identify and learn new technologies and concepts. I enjoy seeking creative solutions to untested problems. Coupled with excellent documentation skills from low-level technical through operational procedures and workflow to support for non-technical business units, I examine and gain a quick understanding of complex business processes; accurately modelling the business domain in a context that is useful to both the business and systems delivery channels.I believe strongly that the capacity of a business systems consultant is to understand and articulate; facilitating project teams and subject matter experts to bring forth solid, innovative solution options and providing good information to support better decisions.
Listed skills include Strategic Planning, Leadership, Customer Service, Microsoft Office, and 30 others.