Susan Sutton

Susan Sutton Email and Phone Number

Volunteer at Citizens Advice Richmond @ Citizens Advice
london, greater london, united kingdom
Susan Sutton's Location
London, England, United Kingdom, United Kingdom
Susan Sutton's Contact Details

Susan Sutton personal email

Susan Sutton phone numbers

About Susan Sutton

I started my career as a public relations professional in 1986 and moved into a human resources role in 1999.Over the course of my career I have developed skills in human resource planning including talent and performance management, employee recruitment, training and motivation.I have now closed my HR consulting business and am working as a volunteer at Citizens Advice Richmond.

Susan Sutton's Current Company Details
Citizens Advice

Citizens Advice

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Volunteer at Citizens Advice Richmond
london, greater london, united kingdom
Employees:
3947
Susan Sutton Work Experience Details
  • Citizens Advice
    Volunteer
    Citizens Advice Nov 2020 - Present
    Richmond, England, United Kingdom
  • Susan Sutton Consulting Ltd
    Director
    Susan Sutton Consulting Ltd Jul 2012 - Nov 2020
    London, United Kingdom
    Human resources consulting, recruitment, talent retention and management, employee engagement, training and development, performance appraisal and HR solutions for the public relations industry and other professional service firms.
  • Alva Intelligence
    Human Resources Consultant
    Alva Intelligence Dec 2016 - Apr 2020
    HR Audit, development of talent strategy, ongoing HR support
  • Axon Communications
    Talent Sourcing
    Axon Communications Dec 2012 - Jul 2018
    Identifying and sourcing talented professional healthcare PR practitioners, medical communications and education practitioners and medical writers
  • Madano
    Talent Sourcing
    Madano Jan 2017 - Jun 2018
    Identifying and sourcing talented professional healthcare PR and public affairs practitioners
  • Hanover Communications
    Human Resources
    Hanover Communications Nov 2010 - Oct 2013
    London, United Kingdom
    At hanover I was responsible for human resources including recruitment search and selection, supervising the employee appraisal system and process and updating employee policies and procedures such as the company manual, employment contracts and job descriptions.
  • London 2012
    Volunteer 'Games Maker' - News Desk Team Member
    London 2012 Jul 2012 - Aug 2012
    London, United Kingdom
    During the London 2012 Olympic Games I volunteered to work on the news desk in the main press centre at the Olympic Park in Stratford. It was an exhausting but rewarding role in a vibrant and lively environment which involved answering press enquiries related to every aspect of the Olympic games.
  • Hill & Knowlton Strategies, London
    Business Manager, Corporate Communications
    Hill & Knowlton Strategies, London Mar 2008 - Feb 2010
    This three-day-a-week role included: liaison with the HR department on all HR matters for the corporate practice including training, appraisals and recruitment; staff capacity planning and optimisation of existing employee talents and resources; monitoring and management of budget streams and P&Ls including liaison with the finance department; monitoring and reporting of all new business in the corporate practice
  • Self Employed
    Freelance Consultant
    Self Employed Oct 2003 - Mar 2008
    After leaving Trimedia, I undertook a number of freelance projects including: developing and delivering various training courses including presentation skills training (Axon Communications) and time management (Axon and Trimedia); drafting employee contracts and developing an employment manual for Axon Communications; developing an appraisal system and an in-house training programme for Trimedia; reviewing and editing a business research report for Vodafone
  • Grayling
    Head Of Hr
    Grayling Jun 2000 - Nov 2001
    (Formerly Trimedia) London
    I joined Trimedia (which merged with Grayling in 2010) on a part-time basis to set up an HR department. This involved standardising and creating a number of procedures and protocols and covered all aspects of the HR function including:- Training – I developed a major new initiative for the company; an internal training and development programme which included courses run by external trainers and senior managers. - Recruitment of employees at all levels from receptionist and office junior to board director- Appraisals – introduction of a new appraisal system for all levels- Employment law – providing advice to both employees and management in consultation with employment lawyer- Employee issues – providing impartial advice and a ‘listening ear’ to employees- Employee motivation – reviewing and introducing appropriate financial and non-financial reward systems and benefits- Employee benefits – management and administration of all employee benefits including company pension, health club membership and private health insurance- Health and safetyIn this role I initially managed a full-time graduate HR assistant and subsequently a full-time HR manager and was responsible for development of all HR plans and management of the HR and training budget.
  • The Rowland Company, Sydney
    Manager, Special Projects
    The Rowland Company, Sydney May 1997 - Aug 1998
    Sydney, Australia
    Reporting to the CEO South Asia region I was responsible for marketing projects for The Rowland Company itself including:- development of new credentials materials - development of a web site and CD-ROM- identification of speaking and media opportunities for senior executives- client relations including ‘satisfaction’ surveys, client functions/events to mark significant Rowland occasions (move to new premises) and client seminars with guest speakers- development of tools (PR Survival Kit) to help with consultants’ day-to-day efficiencies- liaison with other Rowland offices in Australia, South Asia and New York (head office)- working with the learning and development manager to develop a set of uniform human resources materials - assisting in the development of new business pitches both for the Sydney office and other offices in the South Asia region.While I was in this position, Rowland Worldwide implemented a new corporate identity and it was my responsibility to ensure Rowland Sydney materials were consistent with the new image.
  • The Rowland Company
    Head Of The Marketing Group
    The Rowland Company Dec 1992 - May 1997
    Sydney, Australia
    As one of five board directors for the Sydney office, I was in charge of one of Sydney’s top three marketing PR teams with about twenty on-going clients and projects including: Johnson & Johnson, Eveready, Singapore Tourist Promotion Board, Unifoods, Procter & Gamble, Bristol Myers Squibb, Sanitarium (Weetbix), Goodman Fielder.During my four years in this role I grew the marketing group from an annual income of A$600,000 with a team of five people to A$1.2 million and ten people. I was primarily responsible for the development of programmes and media strategies for clients and personnel management within the marketing group. My responsibilities also included management of budgets and developing new business to meet targets (set by our parent office in New York). I was also responsible for recruiting any necessary staff within the group. Reporting direct to the CEO of the Australian network, I was responsible for quality control on all work but I also had an active role directing several clients.
  • Bcw Global
    Account Director
    Bcw Global Sep 1988 - Sep 1992
    (Formerly Burson Marsteller) London, United Kingdom
    Clients included Unilever, Quaker, Jus-rol Pillsbury, Premier Brands, Gervais Danone, Jacobs Suchard, Yorkshire Television
  • Countrywide Communications (Now Porter Novelli)
    Account Executive
    Countrywide Communications (Now Porter Novelli) Jul 1986 - Oct 1988
    London And Banbury
    Clients: Martini & Rossi, Quaker Oats, The Richmond Design Group

Susan Sutton Skills

Personnel Development Public Relations Strategic Planning Crisis Management Learning And Development Appraisals Human Resources Performance Appraisal Talent Management Talent Acquisition Talent Development Recruitment/retention Management Employee Engagement Performance Management Personnel Management Talent Retention Training Job Descriptions Employee Manuals Reward And Motivation Employee Relations Employee Handbooks Employee Surveys Recruiting Recruitment Interviewing Talent Search And Selection Corporate Communications Interviews Reputation Management Internal Communications Crisis Communications Communications Planning Strategic Communications

Susan Sutton Education Details

Frequently Asked Questions about Susan Sutton

What company does Susan Sutton work for?

Susan Sutton works for Citizens Advice

What is Susan Sutton's role at the current company?

Susan Sutton's current role is Volunteer at Citizens Advice Richmond.

What is Susan Sutton's email address?

Susan Sutton's email address is su****@****oup.com

What is Susan Sutton's direct phone number?

Susan Sutton's direct phone number is +4420759*****

What schools did Susan Sutton attend?

Susan Sutton attended Trinity Laban, Trinity Laban, Parkstone Grammar School, Beaconsfield High School.

What are some of Susan Sutton's interests?

Susan Sutton has interest in Children, Skiing, Pilates, Yoga, Education, Ceramics, Tennis, Arts And Culture, Health.

What skills is Susan Sutton known for?

Susan Sutton has skills like Personnel Development, Public Relations, Strategic Planning, Crisis Management, Learning And Development, Appraisals, Human Resources, Performance Appraisal, Talent Management, Talent Acquisition, Talent Development, Recruitment/retention.

Who are Susan Sutton's colleagues?

Susan Sutton's colleagues are Sophie Clarke, Michael Politzer, Paul Cassidy, Madalena Coutinho Mestre, Susmitha Kandiah, Patricia Vass, Helen Wightman.

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