Senior Operations Manager with high end experience in managing 'Magic Circle' law accounts. Good client facing interaction. Demonstrates a high standard on all aspects of travel management. Winner of the Reed & Mackay 'Serviendo I Actate' award in 2003 and 2013Skillsets include:Managing prestigious Magic Circle Law implantsExcellent client communicationsAirline route deal negotiationsHotel RFP programmeOnline implementation and adoptionInternal quality process implementationTravel Booker training Account Management skillsNew client presentationsForward thinking and innovativeStrong Managements skillsCultivating New & existing Client relationshipsDrive successful implementation and business strategies for the businessStrong inspirational leader with the ability to coach and mentor Creative problem solving and high level organisational skills with attention to detailCo- Head COVID-19 Working PartyInternal trainer for new starters COVID-19 related topics and processes Sustainability/Carbon Emission adoption