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Susan Utterback is listed as 2nd Level Host Systems Support - Bob Evans Farms, Inc based in Columbus, Ohio, United States. AeroLeads shows a work email signal at juno.com and a matched LinkedIn profile for Susan Utterback.
Susan Utterback previously worked as 2nd Level Host Systems Support at Bob Evans Farms, Inc. and Customer Care Specialist at Transchart, Llc. Susan Utterback holds B.S. In Business Admin., Computer Information Science from The Ohio State University.
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Methodical thinker using best practices and root cause analysis to solve problems. Knowledgeable in various areas of business including Education, Medical, Restaurant, Inventory Control, and Finance. Seasoned and reliable Analyst with an excellent customer satisfaction record.Trained Customer Service professional with experience maintaining customer satisfaction and loyalty.________________________________________Core Attributes• Project Coordination • Tenacious Focus to Detail • Information Gatherer• Team Player• Self Starter • Problem Resolution• Customer Service • Positive Attitude• Ability to Multitask
Listed skills include Technical Support, Ms Project, Cobol, Microsoft Word, and 21 others.
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New Albany, Ohio
• Provided Restaurant support using Service Now • Responsible for software maintenance using HTML, SQL, and RPG• Sole support of Workforce Management Labor system and Restaurant Inventory system• Provided support for Corporate Customer Relations system• Quality Assurance tested new releases and system interfaces• Wrote user and system documentation
Dublin, Ohio
• Provided customer support using ticketing system and GoTo Meeting• Responsible for software maintenance using HTML, Visual Basic, ASP.NET and SQL• Created and deployed software releases to customers• Quality Assurance tested new releases and customer funded projects• Wrote user and system documentation
• Provided customer support for Tenex software• Created software training materials and documentation• Provided quarterly software training sessions to customers via Webex• Responsible for testing software updates• Deployed software updates to clients via RSF for AS/400
Substitute teaching for kindergarten through high school for five years. Working in an E.D. unit for one year.
Computer programming experience in the IBM Midrange platform, which includes system and device configurations, software installations, security administration, analysis, design, programming, and implementation of various business systems in RPG and COBOL languages, OCL, and CL, along with communications experience in RJE, PC Anywhere, and TN5250. Custom Designed Business Systems which included Accounts Payable, Accounts Receivable, Billing, General Ledger, Inventory Control, Order Processing, Payroll, Purchasing, Shipping, and Receiving Confirmation.Managed three to seven people during various projects.Successfully migrated the computer system from IBM System 36 to AS/400.
Responsible for implementation, user training, and updates of PRISM Production/Logistics, MRC Productivity Series, and PRISM MRO systems.Designed and taught training classes for plant personnel on personal computers, Windows, and all applications relevant to their specific job responsibilities.Successfully migrated the location computer system from IBM System 36 to AS/400.
Designed and taught training classes for plant personnel on personal computers, Windows, and all applications relevant to their specific job responsibilities.Managed three to seven people during various projects.Developed and implemented procedures for Help Desk support for users that were local and remote.Successfully migrated the location computer system from IBM System 36 to AS/400.
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Susan Utterback is listed as 2nd Level Host Systems Support - Bob Evans Farms, Inc.
AeroLeads has found 1 work email signal at @juno.com for Susan Utterback.
Susan Utterback is based in Columbus, Ohio, United States.
Susan Utterback has worked for Bob Evans Farms, Inc., Transchart, Llc, Harris School Solutions, Whitehall City Schools, and Dynalectric Company.
You can use AeroLeads to view verified contact signals for Susan Utterback, including work email, phone, and LinkedIn data when available.
Susan Utterback holds B.S. In Business Admin., Computer Information Science from The Ohio State University.
Susan Utterback is listed with skills including Technical Support, Ms Project, Cobol, Microsoft Word, Powerpoint, Microsoft Excel, Sql, and Systems Analysis.
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