Susan Washington is a Director of Reservations & Revenue Management. Colleagues describe her as "Susan Washington has an overwhelmingly developed aptitude for interpersonal relationships, leadership, and motivation." and "Susan ensures that special rates and promotion are always correctly managed. There are many rate categories to watch over and she takes a serious position and pride delivering solid results. Susan has been called upon to manage the department while the director is out on vacation. She knows her job and is an asset to our company."