Susan Watson Email and Phone Number

SalesTrainingUser EducationEngagementValue Realization

The University of Glasgow, founded in 1451, is the fourth oldest university in the English-speaking world and a broad based research intensive institution with a global reach.The Athena SWAN Charter recognizes the commitment to advancing women's careers in Science, Technology, Engineering, Mathematics and Medicine (STEMM) academia:The advancement of STEMM is fundamental to the quality of life across the globe.It is vitally important that women are adequately represented in what has traditionally been, and still is, a male dominated area.Science cannot reach its full potential until it can benefit from the talents of the whole population and until women and men can benefit equally from the opportunity it affords.Promotion, encouragement and supporting the University in relation to growing the percentage of women in senior and professorial positions through the implementation of the Athena SWAN Charter.Supporting STEMM Schools and Research Institutes to develop their Athena SWAN applications and submissions and to work towards an inclusive academic culture.Coordinating and providing expert advice on the University's Schools and Research Institutes Athena SWAN applications.Conducting research on funders' announcements and working to encourage applications.Developing and coordinating a University Athena SWAN network.Analysing and presenting complex data.Designing and delivering presentations/training/focus groups relating to the promotion of women in academiaDeveloping a framework for all STEMM department Athena SWAN applicationsResearching and promoting best practice activity in the support of academic female careers.Developing and maintaining links with wide networks and community organisations

The University of Strathclyde was founded in 1796 and is one of the UK's leading international technological universities working strongly in partnership with the public and private sector. It was awarded Times Higher Education UK University of the Year 2012/2013.Supporting the Department of Civil and Environmental Engineering towards their Athena SWAN application who successfully achieved an Athena SWAN Silver Award in 2013.The application was submitted in April 2013 and the award results announced on 26th September 2013.

BSI is a leading global business services organisation providing standards-based solutions worldwide. Represented academic, public sector/government and commercial accounts selling online solutionsManagement of all BSI's UK academic accounts and strategic development of this sector including engagement with science and engineering academics at Head of Faculty level and LibrariansSuccessful management of relationships with key customers to win new business and ensure renewalsResearched and identified new business opportunities for strategic growthCollaborated with colleagues and sector groups to develop solutions and market shareNegotiated and secured new consortia deal in excess of £1 M renewable

Managed BSI's commercial, academic, public sector/government accounts in Scotland, Northern Ireland and North East EnglandManaged existing customers to retain business and grow accountsIdentified new customers and proposing solutions to meet new business targetsDeveloped and implementing an account strategyCompiled sales and forecasting reportsAttended and exhibited at conferences and key customer events

ProQuest provides electronic and microform information products and services to academic, school, public, corporate, and government libraries.Responsible for managing higher education academic accounts in Scotland, Ireland and Wales selling aggregated and publisher content in a variety of subject areasManaged a $3 million territory which consistently exceeded sales targetPromoted products to customers to maintain and grow businessManaged relationships with accounts, consortia and ProQuest colleaguesCreated and maintained a strategic territory planCompiled sales, forecasting and budget reports to the Management teamAttended and exhibited at conferencesExceeded new business target by double digits for 5 consecutive yearsNegotiated national consortia deals in Ireland and Wales

Thomson Learning - Higher Education Representative, Scotland; Now part of Cengage Learning, Thomson Learning published high quality education, reference and research print and electronic materials and tools for world-wide usersRepresented and promoted products to customers in the academic marketPlanned, organised and implemented sales strategies to achieve targetsReported sales and market trends Maintained and developed relationships with academic faculty and booksellersExceeded new business target for 2003 by double digits

The oldest bookselling company in the English speaking world, John Smith & Son is now a specialist academic and professional booksellerManaged and developed staffPurchased stock, stock and budget controlDeveloped and maintained relationships with customers, publishers and colleaguesCustomer service