Susan Weilbaecher
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Susan Weilbaecher Email & Phone Number

Healthcare Leader| Strategy, Data Insights, Enabling Functions, Operations, Customer Experience & Account Management at Navitus Health Solutions
Location: Defiance, Missouri, United States 9 work roles 2 schools
1 work email found @evernorth.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email s****@evernorth.com
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Current company
Role
Healthcare Leader| Strategy, Data Insights, Enabling Functions, Operations, Customer Experience & Account Management
Location
Defiance, Missouri, United States
Company size

Who is Susan Weilbaecher? Overview

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Quick answer

Susan Weilbaecher is listed as Healthcare Leader| Strategy, Data Insights, Enabling Functions, Operations, Customer Experience & Account Management at Navitus Health Solutions, a company with 749 employees, based in Defiance, Missouri, United States. AeroLeads shows a work email signal at evernorth.com and a matched LinkedIn profile for Susan Weilbaecher.

Susan Weilbaecher previously worked as Senior Director, Customer Success Operations at Navitus Health Solutions and Senior Director, Strategy, Enabling Functions & Business Planning at The Cigna Group. Susan Weilbaecher holds B.S., Biology from University Of Missouri-Columbia.

Company email context

Email format at Navitus Health Solutions

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{first}.{last}@evernorth.com
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AeroLeads found 1 current-domain work email signal for Susan Weilbaecher. Compare company email patterns before reaching out.

Profile bio

About Susan Weilbaecher

I am a senior level healthcare leader with experience in operations, strategic planning, customer experience, and data insights. I have a proven history of objective delivery empowered by a bias for action, ability to influence and collaborate in a highly matrixed organization. I’m an engaging leader and motivator leveraging a servant leadership mindset. I have a passion for customer experience, service excellence and creating products and experiences through direct customer engagement. I’m an experienced presenter and storyteller with ability to influence others.

Listed skills include Management, Cross Functional Team Leadership, Strategy, Training, and 12 others.

Current workplace

Susan Weilbaecher's current company

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Navitus Health Solutions
Navitus Health Solutions
Healthcare Leader| Strategy, Data Insights, Enabling Functions, Operations, Customer Experience & Account Management
madison, wisconsin, united states
Website
Employees
749
AeroLeads page
9 roles

Susan Weilbaecher work experience

A career timeline built from the work history available for this profile.

Senior Director, Customer Success Operations

Current

Leading teams to deliver operational success across the full Navitus customer base through leader and associate development, process improvement, enterprise collaboration and dynamic customer relationships.

Feb 2024 - Present

Senior Director, Strategy, Enabling Functions & Business Planning

Greater St. Louis

- Leading cross-functional teams to drive innovative solutions to core business challenges such as driving digital adoption through the transitions to digital member ID cards. - Consolidating and visualizing performance data and insights to enable proactive, strategic business decisions- Telling compelling stories to communicate vision, progress and.

Nov 2020 - Oct 2023

Senior Director - Communications Experience Delivery

Greater St. Louis Area

-Managed cross functional team of 6 direct reports and total organization of 130+ employees-Improved client and member experience to drive satisfaction and increased Net Promoter Scores-Developed and implemented omnichannel communication strategies-Optimized $70M budget

May 2016 - Oct 2020

Senior Director - Enterprise Pmo

St. Louis

-Enabled successful budget execution and process efficiencies for Sales & Account Management and Specialty organizations-Enhanced cross-functional communication to promote project and goal alignment throughout the company

Feb 2015 - May 2016

Senior Director - Account Management Services

Greater St. Louis Area

  • Managed Mid-West region of Account Management Services
  • 4 direct reports and total organization of approximately 50 manager-level+ employees
  • 425+ clients
  • 5M+ lives-Maintained key client, consultant and coalition relationships relative to operational performance
  • Collaborating cross-functionally to expedite the resolution of operational issues
  • Promoting change management initiatives to improve process efficiency - Integrated employees from two legacy organizations to create a cohesive team - Oversaw migration of approximately 270+ clients and 2.1M lives
Feb 2013 - Jan 2015

Sr. Project Manager- Account Management Services And Sales Support Project Office

Jan 2010 - Aug 2010

Project Manager- Strategic Sales Support

Sep 2008 - Dec 2009
Team & coworkers

Colleagues at Navitus Health Solutions

Other employees you can reach at navitus.com. View company contacts for 749 employees →

2 education records

Susan Weilbaecher education

Master Of Business Administration, Business Administration

- Graduated with honors - Worked more than 30 hours a week while completing a full-time MBA program

FAQ

Frequently asked questions about Susan Weilbaecher

Quick answers generated from the profile data available on this page.

What company does Susan Weilbaecher work for?

Susan Weilbaecher works for Navitus Health Solutions.

What is Susan Weilbaecher's role at Navitus Health Solutions?

Susan Weilbaecher is listed as Healthcare Leader| Strategy, Data Insights, Enabling Functions, Operations, Customer Experience & Account Management at Navitus Health Solutions.

What is Susan Weilbaecher's email address?

AeroLeads has found 1 work email signal at @evernorth.com for Susan Weilbaecher at Navitus Health Solutions.

Where is Susan Weilbaecher based?

Susan Weilbaecher is based in Defiance, Missouri, United States while working with Navitus Health Solutions.

What companies has Susan Weilbaecher worked for?

Susan Weilbaecher has worked for Navitus Health Solutions, The Cigna Group, Express Scripts, Express Scripts, Inc, and Federal Reserve Bank Of St. Louis.

Who are Susan Weilbaecher's colleagues at Navitus Health Solutions?

Susan Weilbaecher's colleagues at Navitus Health Solutions include Tyler Kraning, Bonnie Ahlborg, Chad Rakowski, Jillian Burgess, and Angelica Pfitzinger.

How can I contact Susan Weilbaecher?

You can use AeroLeads to view verified contact signals for Susan Weilbaecher at Navitus Health Solutions, including work email, phone, and LinkedIn data when available.

What schools did Susan Weilbaecher attend?

Susan Weilbaecher holds B.S., Biology from University Of Missouri-Columbia.

What skills is Susan Weilbaecher known for?

Susan Weilbaecher is listed with skills including Management, Cross Functional Team Leadership, Strategy, Training, Analytics, Marketing, Ms Project, and Strategic Communications.

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