Susan Wilcox Email and Phone Number
Ethical sourcing, sustainability and compliance professional with more than 10 years of experience in global compliance roles with a passion for building responsible sourcing and compliance programs to improve labor and environmental practices while delivering safe products. Proven track record and business vision for leading complex corporate projects, influencing and collaborating with cross-functional stakeholders while driving best practices to achieve operational excellence, measure performance, maximize efficiency and deliver cost savings. Subject matter expert for all regulatory compliance, safety standards as well as sustainable preferred materials validation. Strong aptitude for utilizing systems, data, and tools to develop reporting to analyze KPI’s and partner with vendors to improve performance. Change agent who embraces new technologies to drive efficiency through process improvements and transformation. Diversified background in global sourcing as well as merchandising prior to shifting to global compliance roles working in brands operating in sectors of adult and children’s apparel and footwear as well as accessories, home textiles, hard goods and furniture which is an advantage in working with internal and external stakeholders.I thrive in taking on new challenges and learning new skills to drive sustainable growth and achieve corporate goals.
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Director, Corporate Social Responsibility, Sustainability & Global ComplianceSteve Madden Nov 2018 - PresentLong Island City, Ny, Us• Corporate subject matter expert responsible for driving policy-making standards to achieve global regulatory compliance and corporate restricted substance list (RSL) product requirements across all footwear and accessory business divisions.• Architect of the social compliance campaign for global supply chain operations to ensure manufacturing processes meet Supplier Code of Conduct for responsible labor and environmental standards to mitigate risk.• Drove the adoption of safe and sustainable “preferred materials” for reduction of waste and energy in the supply chain, promoting circularity, environmental sustainability and ESG projects.
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Director Of Global Product Testing, Production And Social ComplianceFullbeauty Brands Jan 2014 - Jun 2018New York, Ny, Us• Defined and drove all corporate policies and procedures of apparel, footwear and home product testing, quality assurance, inspections, regulatory and social compliance, establishing measures to achieve best practices and drive continual improvement.• Subject matter expert on best practices in regulatory compliance for product testing, regulatory and social compliance, training and communicating with non-technical teams.• Built ethical sourcing strategies and initiatives to address workplace safety and human rights issues and collaborated on factory corrective action plans (CAP) to enable transparency in the supply chain. • Directed Global Production Operations Team partnering with cross-functional teams to resolve complex production and supply chain issues improving vendor performance. -
Director, Product Testing, Social Compliance & Special ProjectsRedcats Jan 2010 - Dec 2013Paris, Fr• Sourcing lead for managing cross-functional initiatives with logistics, finance, VC/QA and IT to facilitate and implement projects such as “First Sale,” C-TPAT, international shipping, claims policy and vendor claims resolution. • Managed CSR audit planning and corrective action plans with vendors and factories to improve transparency of ethical and social standards. • PLM business expert collaborating with IT and cross-functional teams to maximize efficiency through a reduction of workflow steps and implementation of the vendor portal to store product testing records. -
Director, Global Sourcing Project ManagementRedcats Jan 2007 - Dec 2009Paris, Fr• Managed Home Product Testing and Quality Assurance team implementing new protocols and quality standards for expansion of directly sourced product categories and implementation of “Plus Size Living” furniture.• Created the first vendor scorecard to evaluate KPI’s for purchases, lead times, avg. cost, OTD, and claims.• Project manager and business lead, managing liaison activities for a successful launch of Flex PLM system upgrade. • Restructured and implemented new policies and processes to enable third-party to complete factory audits and get the social compliance program off the ground. • “Excel Achievement of Excellence” award.
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Director, Global Sourcing Brylane Home Lifestyles & Free GiftsRedcats Nov 2004 - Dec 2006Paris, Fr• Started-up direct sourcing for home textiles and hard lines products inclusive of cookware, small electrics, dinnerware, home decor accessories, decorative lighting & craft products, identifying new source base to reduce costs by 20%-50% on core commodity programs. • Established lab testing protocols to ensure regulatory compliance, quality and safety standards of products.• Implemented ISTA testing reducing damages of shipments to the customer.
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Director, Global Sourcing, Ready To Wear TeamBrylane, Inc. Aug 2003 - Oct 2004• Improved strategies to grow direct sourcing penetration 10% points to 55% and achieve company’s financial plans for outerwear, sleepwear and dress clothing of all apparel divisions for Chadwicks, Lerner, Jessica London, Lane Bryant, Roaman’s and King Size catalogs. Coached four sourcing managers.
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Manager, Global Sourcing, Woven SportswearBrylane, Inc. May 2001 - Jul 2003• Responsible for factory selection, price negotiation, execution of pre-production and production to meet brand and margin requirements, reducing costs by 15%-25% on repeat products.
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Buyer, Kingsize Men’S Casual BottomsBrylane Inc. Jul 1998 - May 2001• Planned assortments and executed all sourcing and marketing functions for the lifecycle of men’s woven bottoms for a catalog specializing in Big and Tall sizes.• Achieved 5%-point increase in GM by shifting to a direct import sourcing strategy.• Reduced return rate from 22% to 16% by improving fit on big & tall jeans & pants.
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Divisional Merchandise Manager, Children’S:Stern'S Department Store Jun 1997 - Aug 1998• Established financial, promotional marketing plans and merchandising strategies of a $50M children’s business. • Mentored a team of six buyers to achieve seasonal GM, Turn and GMROI plans.
Susan Wilcox Education Details
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South Dakota State UniversityBachelor Of Science - Bs -
Fashion Institute Of TechnologyFashion Merchandising
Frequently Asked Questions about Susan Wilcox
What company does Susan Wilcox work for?
Susan Wilcox works for Steve Madden
What is Susan Wilcox's role at the current company?
Susan Wilcox's current role is Corporate Social Responsibility | Sustainability | Global Regulatory Compliance.
What schools did Susan Wilcox attend?
Susan Wilcox attended South Dakota State University, Fashion Institute Of Technology.
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