Susana Requejo work email
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Susana Requejo personal email
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I am an experienced, versatile and customer driven language quality specialist and translator. Over the years, I have had the chance to take different roles within localization industry which have helped me develop a strong focus on customer and quality.
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Team Lead Language Quality SpecialistIqviaMadrid, Es -
Language Quality SpecialistIqvia Jun 2023 - PresentMadrid, Comunidad De Madrid, España -
Language Quality SpecialistLinguamatics Jun 2023 - PresentMadrid, Comunidad De Madrid, España -
Language Quality Program ManagerVistatec Mar 2022 - Jun 2023Ownership of overall Quality Programs for different clients leading a team of Language Quality Specialists.Team Leader for a team of Language Quality Specialists. -
Senior Language Quality SpecialistVistatec Nov 2019 - Mar 2022Madrid Y Alrededores, EspañaInvolvement in all aspects of coordinating the language function in a multiple language vendor environment.The role includes:- Supplier training, on boarding and tools support- Client feedback management- Quality risk assessment, planning, monitoring and management- Terminology management, creation and maintenance of reference materials- Query Management - Language Quality Audit (LQA) and recommendations, handling and rebuttals- Client language review feedback handling and rebuttals- Quality improvement plans- Source content analysis- Creation of test translation kits- Vendor performance monitoring and support- Quality Data presentation to customers (ex QBR)- CAT Tools support (Studio, Smartling, XTM, Lokalise...) -
Freelance TranslatorIndependent Translator Feb 2019 - May 2023Madrid Y Alrededores, EspañaEnglish to Spanish translator specializing in the automotive and consumer electronics industries, graphic arts and marketing. Highly customer focused, exceptional organisational skills, committed to delivering high quality and meeting deadlines.
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Translation And Localization Quality ManagerXerox Mar 2018 - Aug 2018Madrid Y Alrededores, EspañaDevelop, deploy and manage quality assurance plans and processes for a variety of key clients accounts, spanning multiple industries and with varying quality requirements. Monitor and report on quality levels from both internal and external suppliers, while supporting management and resourcing teams with quality-related issues. Investigation and resolution of quality complaints, including the creation of PIPs (Process Improvement Plans) and SIPs (Service Improvement Plans).Develop standards and measurement techniques to improve and expedite quality review and monitoring processes, including root cause analysis and corrective actions on customer complaints.Leadership in multifunctional teams as Quality SME. -
Translation Team Leader | Global Communications Services OperationsXerox Feb 2017 - Aug 2018Madrid Y Alrededores, EspañaSpecialized support of production teams; to interface with other team leaders/site managers, groups and other Xerox departments to resolve issues quickly, efficiently and effectively. Achieve productivity KPIs, manage on-site and remote based teams and promote staff development.Local and remote team management promoting personal development -
Senior Technical TranslatorXerox Jan 1999 - Mar 2018Madrid Y Alrededores, EspañaTranslate, localize and review documents from technical fields (automotive, IT, marketing, consumer electrics), marketing brochures, e-learning and training courses for marketing, technical, sales force and HR personnel, from English into ES/ES-INTL/LATAM to the time, quality and cost requirements dictated by our contracts/metrics.Lead Translator (automotive accounts primarily). Translation tools Expert (Trados and SDL Trados Studio), in charge of coordinating and driving training activities across departments and solving issues. Translation Lead for an internal transformation project (2014-2017) aiming at the implementation and integration of a new CAT tool across the Xerox Language Solution business. -
Localization Project Coordinator At XeroxXerox Mar 2013 - Jun 2013MadridCo-ordinate localisation projects ensuring that work progressed smoothly through all processes and was delivered to customer SLA or quoted targets for quality and delivery on time. -
Teacher Of EnglishAutónoma - Profesora De Inglés Técnico Jan 2007 - Dec 2007Teaching English to groups of automotive engineers.
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It Junior TranslatorMichelin (Valladolid) May 1998 - Sep 1998Translation of IT material for the implementation of Oracle systems at the factory.
Susana Requejo Skills
Susana Requejo Education Details
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English Language And Literature/Letters -
Business Expert - Gestión Y Administración De Empresas -
Universidad De ValladolidCertificado De Aptitud Pedagógica | Postgraduate Certificate In Education (Cap)
Frequently Asked Questions about Susana Requejo
What company does Susana Requejo work for?
Susana Requejo works for Iqvia
What is Susana Requejo's role at the current company?
Susana Requejo's current role is Team Lead Language Quality Specialist.
What is Susana Requejo's email address?
Susana Requejo's email address is su****@****ail.com
What schools did Susana Requejo attend?
Susana Requejo attended Universidad De Valladolid, Thepowermba, Universidad De Valladolid.
What skills is Susana Requejo known for?
Susana Requejo has skills like Technical Translation, Trados, Sdl Trados, Multiterm, Translation Memory, Lenguas Extranjeras.
Who are Susana Requejo's colleagues?
Susana Requejo's colleagues are Manal Alosaimi, María Thomas, Kristill Bezuidenhout, Dwisha Jain, Jenna Dove Tatum, Walter Sanchez Qa Analyst, Florencia Zhang.
Not the Susana Requejo you were looking for?
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Susana Menéndez Requejo
Catedrática De Economía Financiera.Professor Of Finance. Family Firm Institute Certificate.University Of OviedoOviedo -
Susana Requejo
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Susana Requejo
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