»Conduct daily inspections of approximately 1000 final waxes and castings to identify defects, leading to a significant improvement in casting quality production efficiency »Oversee project timelines by monitoring progress from the initial mold to waxing and casting, to ensure both efficiency and successful project delivery»Implement a comprehensive reporting strategy encompassing assessments of rejected waxes, production volume, casting losses to enhance business structure and communication with leadership and the manufacturing team »Collaborate with the waxing department to pinpoint wax irregularities, enabling the wax makers to rectify issues and maintain high casting quality »Coordinate mold production, aligning it with the quantity of waxes and production numbers to enhance the workflow and support the wax makers

»Conducted daily inspections of Tiffany jewelry and communicated defects to the Polishing, Jewelry, and Production departments to promptly address irregularities»Performed rigorous gemstone inspections to assess their suitability for setting, upholding the highest quality and craftsmanship standards

»Managed all company quality functions by conducting daily inspections, visiting, and working extensively with local/international vendors to ensure quality assurance standards»Inspected both regular and first production pieces to report quality issues to management and development teams»Prioritized production inspection by daily communicating with management, planning, and capacity teams to prevent current issues from delaying on-time delivery»Formulated and enforced process standards that reflected the company’s compliance policies, therefore improving manufacturing quality»Collected, analyzed, and summarized information from daily inspections to construct quality reports to be reviewed with vendors regarding rejected pieces »Trained and mentored new inspectors on quality insurance by demonstrating the appropriate tools and practices to achieve expertise in the company’s high-jewelry inspection procedures»Traveled overseas to factories located in India, and Costa Rica to conduct inspections

»Performed inspections in castings, couture, bridal, and repairs/returns to guarantee customer satisfaction»Administered audits on finished products to manage both customer and store complaints»Prepared inspection sheets for different types of products to assess the compliance and accuracy of the inspection process

»Documented internal and external inspection results and enter data into the company database»Ensured compliance with quality standards