Susan Ducey Email & Phone Number

Lowell, Massachusetts, United States

Assist leaders in attaining operational goals within the department and in support of strategic objectives.• Attend staff meetings and quarterly strategic planning meetings, document notes and ensure follow-up on action items.• Expertly manage complex calendars, optimizing meeting schedules by reducing frequency and duration, and identifying opportunities to delegate, creating additional focus time for executives.• Coordinate domestic and international travel arrangements, strategically planning opportunities for face-to-face meetings with other key leaders.• Oversee all aspects of expense reporting, ensuring accuracy, compliance, and timely submission.• Improved engagement scores on semi-annual company surveys by coordinating roundtable and skip-level meetings, and planning team events both on and offsite.• Enhanced participation in the Belonging, Equity, and Impact Unified Learning program by delivering presentations at quarterly all-hands meetings, emphasizing its importance and providing strategies for integrating it into busy schedules.*Following elimination of CIO position, accepted newly created role supporting executive leadership of Enterprise Data & Analytics, Digital Office and Enterprise Technology teams.

Lowell, Massachusetts

Provided high level executive support to the office of the CIO and senior leadership staff, overseeing the operations of 500-person global IT department.• Support and maintain a strong partnership with the Chief Information Officer and his staff to ensure alignment with strategic priorities• Active member of the IT Senior Leadership team, responsible for conducting daily huddles and weekly staff meetings. Regularly attended bi-weekly managers’ meetings, quarterly offsite planning sessions, talent planning and various organizational health and team-building events.• Event planning:- Planned and executed events for in-person, virtual, and hybrid formats, including the annual Global People Leaders meeting with 100+ attendees.- Managed A/V requirements, identified, negotiated, and coordinated event spaces, and oversaw setup and breakdown.- Organized food and beverage services, considering dietary restrictions and cultural preferences.- Arranged guest speakers and assisted with developing engaging content and strategies, including pre-learning, team building, and ice breakers.- Collaborated with the Corporate Brand team to design custom logos for promotional items and other supplies• Provided high-level administrative support during the Kronos/Ultimate merger, collaborating cross-functionally and with external consultants to manage complex schedules, coordinate meetings, and prepare essential documentation. • Maintained IT Operations and Worldwide Managers Teams pages and SharePoint sites, ensuring team members were consistently informed about events, processes, and updates, and had easy access to documents and data.• Established and managed the quarterly awards program, overseeing nomination approvals, award presentations, and payments for both US and international recipients.

Chelmsford, Ma

Provide executive level administrative support for the Presidents of the Resuscitation and Circulation divisions and partner with their teams to create a positive working environment that facilitates communication.● Heavy calendar monitoring and management: - Coordination of complex meetings with multiple executives across different time zones - Interact with worldwide internal and external Executive Assistants to schedule a variety of meetings and conference calls - Coordinate busy travel schedules, both domestic and international, optimizing arrangements within company guidelines● Coordinate/host meetings both on and offsite, travelling as needed. Make arrangements for external visitors (including all logistics) - Participate in Resuscitation division staff meetings, consolidate and format all presentations, create condensed version for CEO’s staff meeting - Participate in division talent planning meetings, provide org charts and updated templates for all departments● Typical maintenance of business activities, including: - Preparing correspondence to internal/external parties - Developing presentation format and graphics - Expense reporting using Certify/Concur. Reconcile credit card statements against expenses - Obtaining quotes and creating purchase orders - Ensuring all deadlines are met for reporting and other projects - Resolving any daily operational problems - Providing backup administrative support for Assistant to CEO● Special projects as requested by Corporate Administration and other departments as needed - Act as lead for new Service Award program: Met with new award provider, researched current service award program practices, presented to all HR heads and received approval for new more modern service award program

Wilmington, Ma

Provide executive level support with high level of confidentiality for the Senior Corporate Vice President of Global Human Resources at a leading, full-service drug discovery and development company with 14,000 employees in over 60 sites worldwide.• Support highly confidential business matters such as mergers and acquisitions, succession and talent planning, separation agreements, compensation planning, legal matters and other employee issueso Assist in preparation for all presentation decks for Board meeting and Compensation Committee meetingso Manage the annual Org and Talent Review meetings for all business units and functional groups • Efficient and successful management of all day to day activities including but not limited to:o Extremely complex calendar management for Senior Vice President and global leadership team located in multiple countries and time zoneso Participate in all leadership team meetings including providing detailed minutes to participants and follow up of action itemso Coordinate heavy travel schedule, both domestic and international, including visas and other necessary documentationo Expense management in both US and international currencieso Collect data from all business units and maintain and present spreadsheet for monthly KPI (Key Performance Indicator) reviews• Event Planningo Plan semi-annual conferences for leadership team as well as annual global conference. Travel with the team to both domestic and international location as needed. In charge of all logistical matters including hotel planning, give away ordering, agenda planning and audio-visual equipment, meal planning and team buildingo Coordinate both onsite and offsite team building and employee appreciation events, helping to promote company culture and valueso Provide support for company wide Corporate Social Responsibility eventso Assist Total Rewards team with Value Award recognition program and annual Service Award dinner

Lowell, Ma

Provide essential support of complex separation and integration activities of acquired EP business into Boston Scientific• Administrative support for senior executives including Vice President & Controller, Vice President, Program Management and Division Presidento Logistical support for on-site meetings, trainings and eventso Ensure deadlines are met for projects, reports, etc.o Manage travel & meeting schedules, expense reporting• Human Resources supporto Planned summer outings for 120 employees across three sites.o Member of Employee Activity Committee helping to plan functions and provide morale boosting activities to employees across three sites. o Assist employees with understanding new policies & procedures• Project coordination support for Regulatory Affairs & Quality Assuranceo Document legalization for international product registrationo Responsible for generating weekly reports from QualityCenter to document defect quantities and trends, mapping requirements to test cases, executing test cases, closing defects• Contract reassignments• Assist Program Manager in coordinating facility move and site closure

Lowell, Ma

Provided high level administrative support for President• Supported highly confidential business activities including acquisition and divestiture matters, personnel matters, and company strategic mattersLiaison between President and management team members, managers and other staffEffectively anticipated and managed all day to day business and tasks including:• Managing complex meeting and travel schedule • Composing correspondence• Ensuring deadlines are met for projects, reports, etc.• Tracking expenses, reimbursement and paymentVolunteer Council Member• Manage annual collection drives for Coats for Kids & Toys for Tots• Assist Human Resources with annual United Way fundraiser and activities• Research opportunities to assist local charitiesSupport for R&D and Business Development executives• Supported Business Development head with diligence activities including data room management, team communications, and general organization/communication.• Created and maintained database and files of all agreements• Created system to track new ideas• Patent and Educational Grant logging and tracking