Susana Fong Email & Phone Number

Phoenix, AZ

• Serve as the primary contact with the digital account executives for technical issues and campaign performance
• Assist in putting together client presentations and custom performance reports
• Provide monitoring and optimization of online campaigns
• Knowledgeable on all digital products. This includes knowing the value, cost and fulfillment process.
• Ensure that both the pre and post sales process runs smoothly for the client
• Work directly with the multimedia account executive when the digital account executive is not available to ensure that they have all they need to close a sale

• Analyze company products and their return on investment.
• Collect and analyze sales records, trends, and data and evaluates performance against sales quotas, forecast, budget and other standards and make recommendations to management to increase sales revenue, productivity.
• Administer and coordinate revenue and commission adjustments.
• Participate in annual budgeting process.

• Support a team of sales executives in an effort to increase revenue.
• Provide customer service and maintenance to online real estate accounts.
• Identify and recommend programs, activities, efficiencies, and procedure to improvedepartment’s performance.
• Bill and reconcile team revenue.
• Track, update, monitor and report on team’s budget.

• Sell advertising for a Spanish publication, as well as other products within the company
• Translate classified ads from English to Spanish