Susana Hancock Email & Phone Number

Chiang Mai, Thailand

With over 20 years of global corporate experience we provide consultancy and training to organizations. We lead courses and seminars that help you clarify what truly matters. Our purpose is to help you find your purpose and to guide you to bring your inner gifts to the outer world. Coaching Self Empowerment was created to empower you to live a life full of meaning, purpose, and authenticity. We are passionate about personal and professional development, and we are dedicated to help you to live… Show more With over 20 years of global corporate experience we provide consultancy and training to organizations. We lead courses and seminars that help you clarify what truly matters. Our purpose is to help you find your purpose and to guide you to bring your inner gifts to the outer world. Coaching Self Empowerment was created to empower you to live a life full of meaning, purpose, and authenticity. We are passionate about personal and professional development, and we are dedicated to help you to live your most meaningful life. Show less

Chiang Mai

As a non-profit foundation dedicated to empowering individuals and public and private organizations, our mission is to leverage our coaching experience in wellbeing from over two decades in global corporate business to drive positive change for sustainability in Chiang Mai. Our mission is to guide individuals and groups towards success, happiness, and purpose through personnel development and participatory learning. The vision of Chiang Mai Nayu Foundation is to support Chiang Mai in… Show more As a non-profit foundation dedicated to empowering individuals and public and private organizations, our mission is to leverage our coaching experience in wellbeing from over two decades in global corporate business to drive positive change for sustainability in Chiang Mai. Our mission is to guide individuals and groups towards success, happiness, and purpose through personnel development and participatory learning. The vision of Chiang Mai Nayu Foundation is to support Chiang Mai in its journey to become a healthy and sustainable city in Southeast Asia by informing, connecting, and inspiring the public and organizations regarding the city’s progress. To facilitate the process, Chiang Mai Nayu seeks to make consolidated data and information about its situation available in one spot. We want to provide a knowledge and information platform where to monitor the city’s progress. visit our website: http://www.chiangmainayu.org Show less

Macau

Macau Urban Sustainability is a nonprofit organization based in Macau since December 6 2018. The Association mission is focus upon on promoting a healthy and sustainable life, and a resilient and sustainable urban environment in Macau’s Special Administrative Region. To attain the referred objectives, the Association orients its activity by: • Making relevant research and promoting environmental sustainability in Macau; • Organizing seminars, conferences, courses, field trips… Show more Macau Urban Sustainability is a nonprofit organization based in Macau since December 6 2018. The Association mission is focus upon on promoting a healthy and sustainable life, and a resilient and sustainable urban environment in Macau’s Special Administrative Region. To attain the referred objectives, the Association orients its activity by: • Making relevant research and promoting environmental sustainability in Macau; • Organizing seminars, conferences, courses, field trips, exhibitions and other educational events;• Coordinating or promoting the organization of formative activities, events and workshops and coordinating with other associations, equivalent organizations and public institutions, the organization of activities and the promotion of local and regional urban sustainability initiatives, programs and actions;• Promoting with the various Macau organizations and institutions the reduction of the use of plastic, the reutilization and recycling of materials, and promoting the use of reusable and bio-degradable packaging; • Promoting the reduction of waste both on the individual scale at home and the community or organizational scale at offices and other larger Macau institutions;• To organize and promote such other activities that the Board of Directors may consider adequate and decide to carry-on in the pursuance of the purposes of the Association. Website and logo are coming soon!! Show less

Responsibilities: • Responsible for $5 million business in annual sales revenue.• Responsible for two floors in a fashion boutique store in Chelsea, SW1, central London.• Managed and Trained 35 Direct Reports including, two assistant Managers & 2 supervisors.• Delivered H.R. interviews, training programs, disciplinarians, career progression.• Trained 35 members’ monthly staff reviews/coaching/feedback.• Reported Daily & weekly reports/ communication with Corporate Head… Show more Responsibilities: • Responsible for $5 million business in annual sales revenue.• Responsible for two floors in a fashion boutique store in Chelsea, SW1, central London.• Managed and Trained 35 Direct Reports including, two assistant Managers & 2 supervisors.• Delivered H.R. interviews, training programs, disciplinarians, career progression.• Trained 35 members’ monthly staff reviews/coaching/feedback.• Reported Daily & weekly reports/ communication with Corporate Head Office• Planned 6 months ahead the business operations: Budgeting costs control/reduction.• Maintained excellent Visual Merchandising (V.M.) standards Women & Man & Kids home Collections.• Followed V.M. display company guide lines (daily &seasonal) for women, men, home collection. • Checked & maintained the quality control of products and manufacture issues. • Oversaw and maintained daily operations, finances & banking of store.• Ensured Health & Safety high standards daily & monthly. • Delivered High standards on stock loss prevention & reduction. • Maintained excellent rapport/communication with team and Corporate Head Office. Achievements:• Succeeded daily & Monthly & Annual sales targets.• Achieved excellent Customer service- rate of 92% rate on customer service reports/feedback.• Awarded with the best customer service- rate of 92% rate on customer reports/feedback. Show less

South East Asia, India

In 2008 Susana left the corporate world behind along with her comfortable life and began to explore many different countries in South East Asia. This journey led to many healing shifts from within along with gaining a greater perspective of the world and her role in it. During her travels she spent most of her time studying meditation, participating in Vipassana retreats and learning new holistic healing techniques.Upon Susana return from her travels in 2010 Susana made the decision to… Show more In 2008 Susana left the corporate world behind along with her comfortable life and began to explore many different countries in South East Asia. This journey led to many healing shifts from within along with gaining a greater perspective of the world and her role in it. During her travels she spent most of her time studying meditation, participating in Vipassana retreats and learning new holistic healing techniques.Upon Susana return from her travels in 2010 Susana made the decision to change her career, transferring her skills, knowledge and education into a new stream of work related to Spiritual Counselling, Nutrition and Detoxification of the mind, body and spirit. Show less

London, United Kingdom

Responsibilities: • Responsible for $6 million business in annual sales revenue.• Responsible for two fashion concessions (Women&men) at Selfridge's, SW1, central London.• Managed and Trained 30 Direct Reports including two assistant Managers+ 2 supervisors.• Delivered H.R. interviews, training programs, disciplinary, and career progression.• Offered constant monthly staff reviews/coaching/feedback.• Monitored & controlled Stock loss prevention & reduction. • Worked… Show more Responsibilities: • Responsible for $6 million business in annual sales revenue.• Responsible for two fashion concessions (Women&men) at Selfridge's, SW1, central London.• Managed and Trained 30 Direct Reports including two assistant Managers+ 2 supervisors.• Delivered H.R. interviews, training programs, disciplinary, and career progression.• Offered constant monthly staff reviews/coaching/feedback.• Monitored & controlled Stock loss prevention & reduction. • Worked closely with buyers and Corporate Head Office on product quality issues.• Attained excellent rapport/communication with team with Corporate Head Office. Achievements:• Accomplished excellent Customer service- rate of 95% rate on reports/feedback.• Awarded with the best annual turnover of U.K. Show less

London, United Kingdom

Responsibilities: • Responsible for $3 million business in annual sales revenue.• Responsible for one fashion Women concession at Selfridge's, SW1, central London.• Managed and Trained 15 Direct Reports• Offered consistent monthly training & reviews of staff providing coaching and feedback to improve performance.• Delivered H.R. interviews, training programs, disciplinary, and career progression.• Delivered excellent rapport/communication with Corporate Head Office &… Show more Responsibilities: • Responsible for $3 million business in annual sales revenue.• Responsible for one fashion Women concession at Selfridge's, SW1, central London.• Managed and Trained 15 Direct Reports• Offered consistent monthly training & reviews of staff providing coaching and feedback to improve performance.• Delivered H.R. interviews, training programs, disciplinary, and career progression.• Delivered excellent rapport/communication with Corporate Head Office & Selfridge's. • Participated in seasonal Corporate Head Office meetings to discuss trends & potential best sellers.• Monitored & controlled Stock loss prevention & reduction. Achievements:• Awarded Best Customer service rating of 97% rate on customer reports/feedback. Show less

London, United Kingdom

Responsibilities: • Responsible for $1.5 million business in annual sales revenue.• Responsible for one floor Accessories boutique store in South Molton Street, SW1, London.• Delivered Customer Service & staff training programs monthly.• Delivered excellent Visual Merchandising standards.• Oversaw and maintained daily routine operations, finances & banking.• Ensured Health & Safety high standards daily & monthly. • Succeeded daily & Monthly & Annual sales… Show more Responsibilities: • Responsible for $1.5 million business in annual sales revenue.• Responsible for one floor Accessories boutique store in South Molton Street, SW1, London.• Delivered Customer Service & staff training programs monthly.• Delivered excellent Visual Merchandising standards.• Oversaw and maintained daily routine operations, finances & banking.• Ensured Health & Safety high standards daily & monthly. • Succeeded daily & Monthly & Annual sales targets.• Reported Daily & weekly reports/ communication with Corporate Head Office.Achievements:• The best turn over on accessories in all company in 2003 & 2004.• Inaugurated in 2003 the only one Accessories boutique store in South Molton street, SW1, London Show less

Lisbon Area, Portugal

Vintage Clothes & cafe & Interior Design Store Responsibilities: • Oversee a standalone business.• Managed one floor Accessories boutique store.• Accomplished of daily & Monthly & Annual sales targets.• Overviewed & maintenance daily routine operations, finances & banking.• Delivered excellent Visual merchandising standards.• Offered customer service & staff training programs monthly.• Reported Daily & weekly reports/ communication with H.O.• Ensured Health… Show more Vintage Clothes & cafe & Interior Design Store Responsibilities: • Oversee a standalone business.• Managed one floor Accessories boutique store.• Accomplished of daily & Monthly & Annual sales targets.• Overviewed & maintenance daily routine operations, finances & banking.• Delivered excellent Visual merchandising standards.• Offered customer service & staff training programs monthly.• Reported Daily & weekly reports/ communication with H.O.• Ensured Health & Safety high standards daily & monthly. Show less

Diploma, Elementary Education And Teaching

The main Diploma is made up of a number of related modules and include: Counselling and Psychotherapy Skills Intuitive and Psychic.

Diploma, Detox Specialist

Diploma, Clinical Weight Lost Specialist

Diploma, Clinical Nutrition/Nutritionist

Elementary Education And Teaching