Susana Herrera M

Susana Herrera M Email and Phone Number

Business Developer and Customer Success Lead @ BitaGreen
The Hague, ZH, NL
Susana Herrera M's Location
The Hague, South Holland, Netherlands, Netherlands
Susana Herrera M's Contact Details

Susana Herrera M personal email

About Susana Herrera M

Susana Herrera M is a Business Developer and Customer Success Lead at BitaGreen. She is proficient in Dutch and English.

Susana Herrera M's Current Company Details
BitaGreen

Bitagreen

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Business Developer and Customer Success Lead
The Hague, ZH, NL
Website:
bitagreen.io
Employees:
8
Susana Herrera M Work Experience Details
  • Bitagreen
    Business Developer And Customer Success Lead
    Bitagreen
    The Hague, Zh, Nl
  • Bitagreen
    Customer Success Lead
    Bitagreen Jan 2024 - Present
    Netherlands
  • Mucho Lekker
    Business Creation And Venture Consultant
    Mucho Lekker Sep 2023 - Present
    Netherlands
  • Medeina Engineering
    Marketing & Comms Lead
    Medeina Engineering Mar 2023 - Present
    Netherlands
  • World Food Programme
    New Ventures Consultant
    World Food Programme Oct 2018 - Mar 2022
    Munich, Bavaria, Germany
    As part of the Operations team at UN WFP Innovation Accelerator, my role consisted in supporting the Accelerator's innovation sourcing process, while coaching external startups and intrapreneurs on how to scale their solutions within WFP field operations to address global hunger.TASKS | Core Operations- Plan and implement core accelerator activities:a. Content design, operational coordination and facilitation of bootcamps, workshops and other innovation support activities;b. Support the start-up/innovation sourcing process, including innovation challenges and pipeline sharing with partner organisations within the innovation ecosystem;c. Scan and assess through hundreds of business propositions and share actionable recommendations;c. Liase with WFP divisions (i.e. Country Offices, HQ units or Regional Bureaux) to match startups/projects with identified challenges and organizational priorities.TASKS | New Ventures Consultant- Actively engage with innovations/new ventures (internal and external) to potentially scale andto advance towards Zero Hunger:a. Coach project teams from ideation to implementation, using methodologies such as human-centered design, lean start-up, project management and business modelling;b. Advice and support innovation teams on key decisions regarding product features and technology elements;c. Define key performance indicators and milestones for the innovation project and assure their implementation, impact measurement and reporting.d. Support piloting with and/or integration within WFP operations or within other organizations, while liaising with internal units such as country offices, procurement and legal.
  • Legbank | Prosthetic Care Solutions (Now Carewithinreach)
    Medior Design Strategist
    Legbank | Prosthetic Care Solutions (Now Carewithinreach) Feb 2016 - Dec 2017
    Amsterdam Area, Netherlands
    My rol within LegBank consisted in supporting business development activities, by using design thinking and lean startup principles, in order to achieve both product/market fit and social impact.TASKS:- Conducting consumer and market studies to draw insights for building a business case; - Developing value propositions and business models leveraging on human-centered design and social enterprising principles;- Planning test and validation protocols for new products and services, from conception to execution;- Providing strategic vision for market entry and scale-up;- Partnership brokering; promoting and building effective collaborations with potential partners in target markets;- Coordinating with local implementing partners the execution of strategic planning; - Monitoring and evaluating project activities in Colombia.
  • Proportion - Social Business
    Design Strategist Intern - Legbank Project
    Proportion - Social Business Feb 2015 - Jan 2016
    Amsterdam Area, Netherlands
    As a Graduate Intern at ProPortion, I carried out my Master thesis on the development and validation of a business strategy for the implementation of LegBank in Colombia; a project initiated with the main purpose of increasing access to low-cost and high quality prosthetics at the Base-of-the-Pyramid (BoP). After graduation, I continued my work at ProPortion as Design Strategist Intern for LegBank.TASKS:- Multi-stakeholder design research in Colombia;- Business modeling for financial viability, replicability and social impact;- Drafting implementation plan for product launch and provision of healthcare services;- Supporting fundraising activities; research, draft and visualization of proposals.
  • Onergy Solar
    Design Intern - Azad Powerpack Project
    Onergy Solar Sep 2014 - Jan 2015
    Kolkata Area, India
    As a design intern at ONergy, my main role was User Researcher for the AZAD PowerPack; a new solar lighting system for low-income customers in East India. The result: A flagship product that is aspirational, yet affordable, for customers with diverse energy needs.TASKS:- Planning and conducting qualitative research, including: field interviews, focus groups and co-creation sessions with users and company staff;- Designing new product concepts (aesthetics, functionality, usability);- Prototyping and testing product concepts for the new lighting solar system
  • Pizano
    Sales Representative
    Pizano Sep 2011 - Jul 2013
    Barranquilla, Colombia
    As a Sales representative, I worked directly with customers. My job was to find out their needs, create solutions and facilitate a smooth sales process of Pizano's construction materials and furniture products.TASKS:- Expanding customer base via new client acquisition- Finding new sales leads via inside sales (cold calling) and outside sales (visiting clients in the field)- Designing home furniture for new building projects- Customer relationship management
  • Hecho En Vinilo - Wall Stickers
    Co-Owner And Graphic Designer
    Hecho En Vinilo - Wall Stickers Sep 2011 - Jul 2013
    Barranquilla, Colombia
    HEV was all about designing, producing and installing decorative wall stickers for shops and homes.
  • Solid Brass
    Sales Associate
    Solid Brass Jan 2009 - Jul 2010
    Barranquilla, Colombia
    Solid Brass is a family-owned kitchen and bathroom retail showroom. As a Sales Associate, I accompanied clients throughout the purchase process to increase customer retention.TASKS:- Attending product inquiries- Placing orders to local suppliers- Following-up sales leads
  • Universidad Del Norte
    Teaching Assistant
    Universidad Del Norte Aug 2005 - Jun 2008
    Barranquilla, Colombia
    Along my bachelor, I had the opportunity to work as Teaching assistant for the following courses:- Design theory I (1st year)- Design theory II (1st year)- Trend research and development (3rd year)

Susana Herrera M Education Details

Frequently Asked Questions about Susana Herrera M

What company does Susana Herrera M work for?

Susana Herrera M works for Bitagreen

What is Susana Herrera M's role at the current company?

Susana Herrera M's current role is Business Developer and Customer Success Lead.

What is Susana Herrera M's email address?

Susana Herrera M's email address is su****@****ail.com

What schools did Susana Herrera M attend?

Susana Herrera M attended Delft University Of Technology, Erasmus University Rotterdam, Pontificia Universidad Javeriana, Universidad Del Norte, Rotterdam School Of Management, Erasmus University.

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