Susana Herrera M Email and Phone Number
Susana Herrera M personal email
- Valid
Susana Herrera M is a Business Developer and Customer Success Lead at BitaGreen. She is proficient in Dutch and English.
Bitagreen
View- Website:
- bitagreen.io
- Employees:
- 8
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Business Developer And Customer Success LeadBitagreenThe Hague, Zh, Nl -
Customer Success LeadBitagreen Jan 2024 - PresentNetherlands -
Business Creation And Venture ConsultantMucho Lekker Sep 2023 - PresentNetherlands -
Marketing & Comms LeadMedeina Engineering Mar 2023 - PresentNetherlands -
New Ventures ConsultantWorld Food Programme Oct 2018 - Mar 2022Munich, Bavaria, GermanyAs part of the Operations team at UN WFP Innovation Accelerator, my role consisted in supporting the Accelerator's innovation sourcing process, while coaching external startups and intrapreneurs on how to scale their solutions within WFP field operations to address global hunger.TASKS | Core Operations- Plan and implement core accelerator activities:a. Content design, operational coordination and facilitation of bootcamps, workshops and other innovation support activities;b. Support the start-up/innovation sourcing process, including innovation challenges and pipeline sharing with partner organisations within the innovation ecosystem;c. Scan and assess through hundreds of business propositions and share actionable recommendations;c. Liase with WFP divisions (i.e. Country Offices, HQ units or Regional Bureaux) to match startups/projects with identified challenges and organizational priorities.TASKS | New Ventures Consultant- Actively engage with innovations/new ventures (internal and external) to potentially scale andto advance towards Zero Hunger:a. Coach project teams from ideation to implementation, using methodologies such as human-centered design, lean start-up, project management and business modelling;b. Advice and support innovation teams on key decisions regarding product features and technology elements;c. Define key performance indicators and milestones for the innovation project and assure their implementation, impact measurement and reporting.d. Support piloting with and/or integration within WFP operations or within other organizations, while liaising with internal units such as country offices, procurement and legal. -
Medior Design StrategistLegbank | Prosthetic Care Solutions (Now Carewithinreach) Feb 2016 - Dec 2017Amsterdam Area, NetherlandsMy rol within LegBank consisted in supporting business development activities, by using design thinking and lean startup principles, in order to achieve both product/market fit and social impact.TASKS:- Conducting consumer and market studies to draw insights for building a business case; - Developing value propositions and business models leveraging on human-centered design and social enterprising principles;- Planning test and validation protocols for new products and services, from conception to execution;- Providing strategic vision for market entry and scale-up;- Partnership brokering; promoting and building effective collaborations with potential partners in target markets;- Coordinating with local implementing partners the execution of strategic planning; - Monitoring and evaluating project activities in Colombia.
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Design Strategist Intern - Legbank ProjectProportion - Social Business Feb 2015 - Jan 2016Amsterdam Area, NetherlandsAs a Graduate Intern at ProPortion, I carried out my Master thesis on the development and validation of a business strategy for the implementation of LegBank in Colombia; a project initiated with the main purpose of increasing access to low-cost and high quality prosthetics at the Base-of-the-Pyramid (BoP). After graduation, I continued my work at ProPortion as Design Strategist Intern for LegBank.TASKS:- Multi-stakeholder design research in Colombia;- Business modeling for financial viability, replicability and social impact;- Drafting implementation plan for product launch and provision of healthcare services;- Supporting fundraising activities; research, draft and visualization of proposals. -
Design Intern - Azad Powerpack ProjectOnergy Solar Sep 2014 - Jan 2015Kolkata Area, IndiaAs a design intern at ONergy, my main role was User Researcher for the AZAD PowerPack; a new solar lighting system for low-income customers in East India. The result: A flagship product that is aspirational, yet affordable, for customers with diverse energy needs.TASKS:- Planning and conducting qualitative research, including: field interviews, focus groups and co-creation sessions with users and company staff;- Designing new product concepts (aesthetics, functionality, usability);- Prototyping and testing product concepts for the new lighting solar system -
Sales RepresentativePizano Sep 2011 - Jul 2013Barranquilla, ColombiaAs a Sales representative, I worked directly with customers. My job was to find out their needs, create solutions and facilitate a smooth sales process of Pizano's construction materials and furniture products.TASKS:- Expanding customer base via new client acquisition- Finding new sales leads via inside sales (cold calling) and outside sales (visiting clients in the field)- Designing home furniture for new building projects- Customer relationship management -
Co-Owner And Graphic DesignerHecho En Vinilo - Wall Stickers Sep 2011 - Jul 2013Barranquilla, ColombiaHEV was all about designing, producing and installing decorative wall stickers for shops and homes.
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Sales AssociateSolid Brass Jan 2009 - Jul 2010Barranquilla, ColombiaSolid Brass is a family-owned kitchen and bathroom retail showroom. As a Sales Associate, I accompanied clients throughout the purchase process to increase customer retention.TASKS:- Attending product inquiries- Placing orders to local suppliers- Following-up sales leads
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Teaching AssistantUniversidad Del Norte Aug 2005 - Jun 2008Barranquilla, ColombiaAlong my bachelor, I had the opportunity to work as Teaching assistant for the following courses:- Design theory I (1st year)- Design theory II (1st year)- Trend research and development (3rd year)
Susana Herrera M Education Details
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Strategic Product Design -
A Business Approach To Sustainable Landscape Restoration -
Project Management -
Industrial And Product Design -
Innovation Management
Frequently Asked Questions about Susana Herrera M
What company does Susana Herrera M work for?
Susana Herrera M works for Bitagreen
What is Susana Herrera M's role at the current company?
Susana Herrera M's current role is Business Developer and Customer Success Lead.
What is Susana Herrera M's email address?
Susana Herrera M's email address is su****@****ail.com
What schools did Susana Herrera M attend?
Susana Herrera M attended Delft University Of Technology, Erasmus University Rotterdam, Pontificia Universidad Javeriana, Universidad Del Norte, Rotterdam School Of Management, Erasmus University.
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