Susan Almack Email & Phone Number

London, England, United Kingdom

Guarantee Operations and Portfolio ManagementEnsuring consistency and scalability of operational processes through the life of all the guarantee schemes. Create and implement an operations strategy for future product launches and responses.Input to the wider bank operating model with regards to the guarantee scheme operations.Ensure first line of defence.

London, United Kingdom

Developing, planning and managing major projects for the Guarantees and Wholesale team, including process design and implementation, approvals, procurement, budget management, and internal and external stakeholder engagement:  Designed and implemented a new operating model to enhance product/investment management: ~ process mapping and knowledge transfer.

Dublin

• Overview and ultimate discretion for decision of lending applications
• Monitoring of credit portfolio including development of reports and analysis for Credit Committee
• Contributed to the 3 year review and ultimate re-write of MFI Credit Policy
• Reviewed and re-wrote MFI Credit Management and Procedural Framework, coordinating input from all Staff and ensuring compliance to the Code of Conduct for Business Lending to Small and Medium Enterprises and the.
• Reviewed and re-wrote MFI Credit Management and Procedural Framework, coordinating input from all Staff and ensuring compliance to the Code of Conduct for Business Lending to Small and Medium Enterprises and the.
• Managed Staff recruitment process including pre-selection and interviewing of candidates - Loan Administrator and Arrears Manager positions Show less

• Ongoing management of European Investment Fund relationship ensuring compliance within the terms of EPMF guarantee
• Prepare reports on business activity for submission to Government Departments and EIF
• Prepare and present key strategy papers for submission to Credit Committee and MFI Board
• Meet applicants, analyse their business abilities and financial status and prepare a written evaluation for submission to Credit Committee
• Speak/ Present at events to enhance MFI… Show more
• Speak/ Present at events to enhance MFI awareness

Dublin

Assist in the assessment of course work submissions by students on a part-time basis. Specifically advising on preparation of business plans.

• Analyse and interpret credit propositions formulating recommendations with a customer centric approach while applying Credit Policy
• Present training on a formal and informal basis to improve credit skills within the team
• Meet and negotiate with high risk clients on behalf of the Bank
• Compile and correlate relevant information and documentation in the credit process to compliance standards
• Monitor and review credit portfolio referring risk position to appropriate discretion… Show more
• Monitor and review credit portfolio referring risk position to appropriate discretion levels

• Developed relationships with key University personnel attending events when necessary
• Assisted in the management of University Innovation Centre companies
• Management of client portfolio (c300 personal/business clients)
• Co-ordinated monthly meeting with regional credit management team.
• Initiated local product drives to enhance performance in key product areas

• Manage anti money laundering requirements
• Process customer credit applications

Bachelor Of Science (Bsc), Chemistry

Qualified Financial Advisor

Education record