Susan Mullen, Aic, Cpcu
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Susan Mullen, Aic, Cpcu Email & Phone Number

Claims Manager at James River Insurance Company
Location: Monmouth Junction, New Jersey, United States 12 work roles 1 school
2 work emails found @raphaelandassociates.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails

Work email s****@raphaelandassociates.com
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Current company
James River Insurance Company
Role
Claims Manager
Location
Monmouth Junction, New Jersey, United States
Company size
483 employees

Who is Susan Mullen, Aic, Cpcu? Overview

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Quick answer

Susan Mullen, Aic, Cpcu is listed as Claims Manager at James River Insurance Company, a company with 483 employees, based in Monmouth Junction, New Jersey, United States. AeroLeads shows a work email signal at raphaelandassociates.com and a matched LinkedIn profile for Susan Mullen, Aic, Cpcu.

Susan Mullen, Aic, Cpcu previously worked as Regional Claims Supervisor at Pma Companies and Casualty Assistant Claims Manager - Complex Loss Unit at Pma Management Corp.. Susan Mullen, Aic, Cpcu holds Ba, Business, Math, Art History from Moravian College.

Company email context

Email format at James River Insurance Company

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*@raphaelandassociates.com
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AeroLeads found 2 current-domain work email signals for Susan Mullen, Aic, Cpcu. Compare company email patterns before reaching out.

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Profile bio

About Susan Mullen, Aic, Cpcu

A highly skilled insurance professional with strong leadership skills, excellent communication, and great presentation skills. Claims experience includes litigated and non-litigated claims in the following lines of business: General Liability, Commercial & Personal Auto, Homeowners (1st & 3rd party), Commercial Property and Worker's Compensation. Organized, results driven and self motivated.

Listed skills include Liability Analysis, Litigation, Litigation Management, Legal Liability, and 17 others.

Current workplace

Susan Mullen, Aic, Cpcu's current company

Company context helps verify the profile and gives searchers a useful next step.

James River Insurance Company
James River Insurance Company
Claims Manager
richmond, virginia, united states
Website
jamesriverins.com
Employees
483
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Company profile
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12 roles · 40 years

Susan Mullen, Aic, Cpcu work experience

A career timeline built from the work history available for this profile.

Regional Claims Supervisor

Current
Pma Companies
Mar 2021 - Present

Casualty Assistant Claims Manager - Complex Loss Unit

Pma Management Corp.
Apr 2022 - Jan 2024

Litigation Team Leader

Selective Insurance Company Of America

Hamiton, NJ

  • Responsible for oversite and direction on GL, & Auto litigated pending for five direct reports
  • Provide direction and coverage review on all new assignments
  • Conduct quality reviews quarterly
  • Performance Management – Staff Development
  • Review and approve all coverage letters
  • Analyze workloads to ensure a proper balance within the staff
Apr 2009 - Sep 2017

Claims Management Specialist Supervisor

Selective Insurance Company Of America

New Jersey

  • Responsible for 6 direct reports handling, GL, Auto, Commercial Property and Homeowners claims
  • Performance Management & Staff Development
  • Conduct regular agency visits to discuss any claims issues
2002 - 2009 ~7 yrs

Claims Management Specialist

Selective Insurance Company Of America

New Jersey

  • Handled various types of claims from a field based office including, personal auto, commercial auto, general liability, homeowners 1st & 3rd party as well as commercial property for an assigned group of agents.
2000 - 2002 ~2 yrs

Senior Claims Rep/Supervisor

General Accident/ Cgu

Mount Laurel, NJ

  • Managed a pending of complex commercial & personal lines 3rd party claims from start to finish, including litigation.
  • States handled were New Jersey & Pennsylvania
Aug 1996 - Apr 2000

Negotiator

Harleysville Insurance

Somerset NJ

  • Assigned new suits to the staff providing direction to the adjuster and supervisor.
  • Managed a pending of more complex and larger exposure cases in both personal and commercial lines.
  • Handled some environmental cases such as underground storage tank contamination.
1995 - 1996 ~1 yr

Senior Claims Representative

Pma Insurnace Company

Mt. Laurel, NJ

  • Handled commercial claims from start to finish including litigation.
  • Handled all liability claims for 2 major large accounts. Attended safety meetings at the account to improve performance
  • Handled some Worker’s Comp claims
  • States handled were New Jersey, New York & Florida
1991 - 1995 ~4 yrs

Field Adjuster

Toensmeier Adjustment Company

East Brunswick, NJ

  • Conducted field investigations, including photos, in-person statements and provided captioned narrative reports for the various clients
1989 - 1991 ~2 yrs

Claims Representative/Field Representative

Hanover Insurance Company

Piscataway, NJ

  • Handled personal auto claims from start to finish both in the office and in the field.
1986 - 1989 ~3 yrs
Team & coworkers

Colleagues at James River Insurance Company

Other employees you can reach at jamesriverins.com. View company contacts for 483 employees →

TE Trey Etterman Trey Etterman Colleague at James River Insurance Company Raleigh, North Carolina, United States, United States View → GE Georgeanna E. Montis Georgeanna E. Montis Colleague at James River Insurance Company Bloomfield, New Jersey, United States, United States View → DB Deborah Bookwalter Deborah Bookwalter Colleague at James River Insurance Company Middletown, New York, United States, United States View → JH Jay How Jay How Colleague at James River Insurance Company Richmond, Virginia, United States, United States View → JD Jennifer Dewey, Aai Jennifer Dewey, Aai Colleague at James River Insurance Company United States, United States View → AH Abigail Harris Procious Abigail Harris Procious Colleague at James River Insurance Company Glen Allen, Virginia, United States, United States View → GE Ginger Edwards Ginger Edwards Colleague at James River Insurance Company Greater Roanoke Area, United States View → CS Chris Seligman Chris Seligman Colleague at James River Insurance Company Atlanta Metropolitan Area, United States View → WM William Muehling William Muehling Colleague at James River Insurance Company Salem, South Carolina, United States, United States View → BB Brad Baughman Brad Baughman Colleague at James River Insurance Company Greater Richmond Region, United States View →
1 education record

Susan Mullen, Aic, Cpcu education

FAQ

Frequently asked questions about Susan Mullen, Aic, Cpcu

Quick answers generated from the profile data available on this page.

What company does Susan Mullen, Aic, Cpcu work for?

Susan Mullen, Aic, Cpcu works for James River Insurance Company.

What is Susan Mullen, Aic, Cpcu's role at James River Insurance Company?

Susan Mullen, Aic, Cpcu is listed as Claims Manager at James River Insurance Company.

What is Susan Mullen, Aic, Cpcu's email address?

AeroLeads has found 2 work email signals at @raphaelandassociates.com for Susan Mullen, Aic, Cpcu at James River Insurance Company.

Where is Susan Mullen, Aic, Cpcu based?

Susan Mullen, Aic, Cpcu is based in Monmouth Junction, New Jersey, United States while working with James River Insurance Company.

What companies has Susan Mullen, Aic, Cpcu worked for?

Susan Mullen, Aic, Cpcu has worked for James River Insurance Company, Pma Companies, Pma Management Corp., Raphael & Associates, and Selective Insurance Company Of America.

Who are Susan Mullen, Aic, Cpcu's colleagues at James River Insurance Company?

Susan Mullen, Aic, Cpcu's colleagues at James River Insurance Company include Trey Etterman, Georgeanna E. Montis, Deborah Bookwalter, Jay How, and Jennifer Dewey, Aai.

How can I contact Susan Mullen, Aic, Cpcu?

You can use AeroLeads to view verified contact signals for Susan Mullen, Aic, Cpcu at James River Insurance Company, including work email, phone, and LinkedIn data when available.

What schools did Susan Mullen, Aic, Cpcu attend?

Susan Mullen, Aic, Cpcu holds Ba, Business, Math, Art History from Moravian College.

What skills is Susan Mullen, Aic, Cpcu known for?

Susan Mullen, Aic, Cpcu is listed with skills including Liability Analysis, Litigation, Litigation Management, Legal Liability, Subrogation, Claims Management, Liability, and Professional Liability.

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