Leads the project management of all field-facing: communications, programs, recognition, and field relations teams to facilitate the delivery of corporate cross-functional strategic objectives. Ensures adequate planning, resourcing, and management of budgets that support field personnel and project's performance. Implements appropriate methods and procedures to minimize risks and roadblocks leading to a more profitable and healthier organization.

In my role as a Business Operations Analyst Consultant, I worked closely with the President and Leadership Team to strengthen their product's quality, efficiency, and profitability to enhance customer satisfaction. Promoted a business-wide performance transparency culture to foster team collaboration and communication. Success is a process of constant improvement and change in our personal and professional life.!Most significant accomplishments:1. Led the organization's vision, mission, and values project.2. Built a Smartsheet software leader's team, led training, implementation and set technology platform.3. Drove OEM's manufacturing facility from a manual process based to a metrics-based culture.4. Implemented a skill assessment and performance reviews process across the organization.5. Took the role of technical consultant of one of the largest curtain wall projects in the company's history.

Conducts extensive Analysis of the organization's existing business operations. Works with every department’s manager including sales, estimating, engineering, manufacturing, and installation to assess their work processes and suggest changes to improve workflow and communication. Performs statistical analysis and evaluates data to aid in solving complex business challenges. Integrates a metrics-based culture that supports good communication, teamwork and a robust culture.Most significant accomplishments:1. Improved inter-departmental communication through the development of effective project handover checklists.2. Created a business framework to track processes and procedures improvement.3. Implemented a metrics-based system to track project managers and project’s performance with focus on profitability.4. Developed a system that gives visibility to project’s quality concerns, root cause analysis and preventing measures.

Works with Senior Leadership and all internal teams to align company strategic plan with department goals.Leads the development and implementation of departmental best practices as they relate to mock-up drawings, shop drawings, fabrication releases and other drafting work.Implements structure and a task-oriented culture in the Drafting / Engineering Department. Establishes and develops engineering outsourcing processes to increase engineering resources to support company growth’s goals.Provides guidance and coaches teams to perform cross-functional tasks and training. Works with Operations Team to help deliver profitable growth through Drafting / Engineering support on product capabilities.Focus on continuous improvement development throughout all departments.

Supervise and lead engineering associates in Wausau and the Twin Cities locationPlan and develop processes to run projecs efficientlyOversee production engineering work, quality control, and engineering scheduling tasksLead Continuous Improvement efforts within the engineering team, and other internal stakeholdersHire, train, and mentor engineering staff Write performance reviews and set up yearly performance goalsEstablish engineering policies, procedures, and standardsSupport the research and development of new products and procedures Work closely with manufacturing staff to develop best practices, and process improvements

I was responsible for directing, planning, controlling, and providing Technical Services of Architectural Metal Products. Managed 22 direct and indirect reports in three departments that include The Submittal, Bill of Material, and Process Engineering Departments. I oversaw all technical documents and scheduling of drafting resources.Performed and developed various projects within the Engineering Department and the Organization leading the efforts of continuous improvement, Green Belt projects, data analysis, and development of countermeasures to reduce drafting rework.Coordinated the development of new processes to improve the Service Level Agreements of the internal departments within the Drafting Department, Manufacturing, and Project Management. I am responsible for all Technical Services provided to Customers and Architects, with the goal of providing high-quality services and superior customer satisfaction.Managed employees schedules, performance, and training. I resolve issues related to customer quality complaints, and I am responsible for claim processes and approvals.

Responsible for planning, directing, and managing nation wide construction projects to ensure products are delivered to job sites within strict timelines and within budget. This includes acquiring resources and coordinating the efforts of team members and third parties to aid in delivering projects according to plan.Coordinated project meetings, communicates with customers (architects, general contractors, sub-contractors) and company sales, manufacturing staff and manufacturers' representatives.Responsible for reviewing drawings and project specifications for relevant scope. Actively resolve conflicts that may arise during course of project, including credits, back charges, quality issues, or remakes of products.

Managed multiple commercial projects from the point of sale through final project close-out to maximize customer satisfaction, and project profitability. Contributed to project acquisition efforts in partnership with sales staff, including projects bids documents, bid scopes, margin sheets and products orders reviews. Represented the PDSN organization across all project phases, with primary responsibility during the construction phase of commercial building projects including ensuring a first class experience with customers relating to submittal preparation, product acquisition, installation, service, and preparation of final close-out documents.

Managed all technical aspects of a $50 M project to ensure goals were accomplished within given schedule and budget.Reconfigured methodology of glass take-off automated program and trained project team at Philippines’ office to resolve shop storage availability issues, reducing cost and improving project efficiency.Assisted operations Project Managers in defining and maintaining overall project schedule.Participated in on site assembly, installation and testing of mockups and ensured all engineering design revisions were incorporated into final project design.Led and reviewed exterior wall systems design, production of shop drawings, fabrication papers, fabrication of materials overseas, supplier contracts, assembly and installation of exterior wall system.Coordinated all project construction activities and information between general contractor, subcontractors, consultant, building engineers, architects and owners. Oversaw simultaneous engineering activities of in-house and subcontracted production teams from Eagan, MN, Johnson City, TN, and Manila Philippines.Establish engineering scope, phases, and releases identifying project milestones.Assigned work to project engineering team and created / maintained MDI and RFI process.

Directed the production of technical documents and drawings for projects.Led the development of project shop drawings and coordinated die / gasket design.Interpreted projects architectural, structural and specification documents to ascertain best systems, designs and components to be used for production drawings.Ensured assigned team complied with company CAD and drafting standards.Evaluated engineering, fabrication, assembly, installation, subcontract and material costs to optimize exterior wall system and window design.

Early experience includes roles as Curtain Wall Senior Designer, CAD Coordinator and CAD Technician.