Susana Shanahan
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Susana Shanahan Email & Phone Number

Digital Product Leader | Customer Champion | Obsessed with Flawless Execution | Bilingual | B2C | B2B | B2B2C at Telarus
Location: Kansas City, Missouri, United States 9 work roles 2 schools
1 work email found @hrblock.com 3 phones found area 816, 913, and 333 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email s****@hrblock.com
Direct phone (816) ***-****
LinkedIn Profile matched
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Current company
Telarus
Role
Digital Product Leader | Customer Champion | Obsessed with Flawless Execution | Bilingual | B2C | B2B | B2B2C
Location
Kansas City, Missouri, United States
Company size
11 employees

Who is Susana Shanahan? Overview

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Quick answer

Susana Shanahan is listed as Digital Product Leader | Customer Champion | Obsessed with Flawless Execution | Bilingual | B2C | B2B | B2B2C at Telarus, a company with 11 employees, based in Kansas City, Missouri, United States. AeroLeads shows a work email signal at hrblock.com, phone signal with area code 816, 913, 333, and a matched LinkedIn profile for Susana Shanahan.

Susana Shanahan previously worked as Principal Product Manager at Telarus and Digital Product Manager - Sites at Centerbase. Susana Shanahan holds Ba, English, Business from University Of Maryland Global Campus.

Company email context

Email format at Telarus

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{first}.{last}@hrblock.com
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AeroLeads found 1 current-domain work email signal for Susana Shanahan. Compare company email patterns before reaching out.

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Profile bio

About Susana Shanahan

Highly energized, self-motivated product leader driven to identify and grow creative, client-centric, result-oriented strategies and comprehensive, bold product roadmaps. Recognized for customer-centricity, commanding analytical skills and proven ability to energize others, build committed teams, and deliver above expectations.As our attention is put to the test almost every minute with demands to our personal and professional lives, my goal and aspiration is to connect authentically with our clients, peers, and employees as a means to inspire trust and create an environment where clients want to come back to do business with us, peers feel emboldened and motivated to collaborate, and employees are empowered to be their true selves. Specialties: Product RoadmapData miningRequirements elicitation Requirements definitionUser Acceptance Criteria definitionUser Acceptance TestingFunctional Design, including visual modeling. Documentation & SpecificationProject ManagementImplementation & Production supportTroubleshootingPerformance & ProductivityNegotiation, Influencing & ConsultationFacilitation Team BuildingProblem Solving & Decision MakingCritical ThinkingLeadership & Relationship BuildingStaff Training & MotivationMultiple focuses/taskingTranslation (English/Spanish or viceversa)Order provisioning and fulfillmentCompetitive research and Bench-markingRally CaaCRemedyPublisher ExplorerALM Quality CenterFigmaAha!MiroAzure Dev Ops

Listed skills include Project Management, Leadership, Analysis, Customer Experience, and 28 others.

Current workplace

Susana Shanahan's current company

Company context helps verify the profile and gives searchers a useful next step.

Telarus
Telarus
Digital Product Leader | Customer Champion | Obsessed with Flawless Execution | Bilingual | B2C | B2B | B2B2C
Melbourne
Website
telarus.com
Employees
11
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Company profile
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9 roles

Susana Shanahan work experience

A career timeline built from the work history available for this profile.

Principal Product Manager

Current
Telarus

Sandy, UT, US

Apr 2024 - Present

Digital Product Manager - Sites

Centerbase

Dallas, TX, US

Jun 2023 - Apr 2024

Director Product Growth & Management

Clearcover

Chicago, IL, US

- Leading the channel experiences team for all distribution channels. - Overseeing Clearcover customer acquisition experiences to ensure they are intuitive, easy, user centric and help people make smart and confident shopping decisions.- Implementing well-designed, multitouch experiences to provide a guided shopping experience that helps customers and.

Jan 2022 - Jun 2023

Senior Product Manager - Digital Products And Experience

H&R Block

Kansas City, MO, US

- Led product team responsible for 85% of DIY revenue from federal returns. - Gathered and managed product feedback through surveys, concept testing, analytic tools and A/B testing. - Drove consensus for strategic and business tactical direction for product enhancements and evaluated market and competitive landscape to ensure product relevance..

Oct 2018 - Jan 2022

Digital Product Manager - Online And Desktop Software

H&R Block

Kansas City, MO, US

Oct 2018 - Sep 2020

Assistant Vice President | Lead Business Systems Analyst

Swiss Re Corporate Solutions
  • Responsibilities
  • Participate in workshops related to strategic enhancements to the Product
  • Proactively suggest improvements to the Product capabilities and help build a Product roadmap
  • Help bring innovative new features to the product
  • Coordinate with other teams, like UX, Technical Architecture Board, and Application teams across Corporate Solutions IT
  • Focus on North America region Business requirements to a Global Underwriting Workflow product
Jan 2018 - Oct 2018

Lead Web Business Analyst/Agile Product Owner

Centurylink

Monroe, LA, US

- Defined architecture and strategy for presentation of transactional web functionality, ensuring that the solutions are user friendly, competitive, compatible with backend systems and fully aligned with the business’ objectives. - Developed and maintained features’ documentation. Reported to senior and executive management on features’ updates. Led and.

Mar 2007 - Jan 2018

Freelance Translator And Proofreader (English/Spanish)

Sshanahan Translations

Web, legal, marketing and product content translations.

Jan 2000 - Mar 2012

Provisioning/Order Fulfillment/Compliance Manager

Vycera Communications
  • Project Management for company-wide projects
  • Administration of all ILEC GUI applications
  • Development of training manual
  • Worked with IS/AS400 groups to identify and correct process deficiencies
  • Completion and maintenance of M&P manuals for all 3 departments
  • Translation into Spanish of internal legal and marketing documents, including regulatory complaints.
Jun 2000 - Feb 2007
Team & coworkers

Colleagues at Telarus

Other employees you can reach at telarus.com. View company contacts for 11 employees →

FM Free Mind Free Mind Colleague at TelarusMinneapolis, Minnesota, United States, United States View → ME Michele English Michele English Colleague at TelarusGreenville-Spartanburg-Anderson, South Carolina Area, United States View → MH Mad Hatter Mad Hatter Colleague at TelarusGreater Seattle Area, United States View → DD Daniel Defino Daniel Defino Colleague at TelarusFort Lauderdale, Florida, United States, United States View → EH Erica Hunt Erica Hunt Colleague at TelarusMiami, Florida, United States, United States View → NP Nate Pouncey Nate Pouncey Colleague at TelarusLas Vegas, Nevada, United States, United States View → AL Anton Loon Anton Loon Colleague at TelarusCincinnati, Ohio, United States, United States View → AJ Anna Joyia Jones Anna Joyia Jones Colleague at TelarusSalt Lake City, Utah, United States, United States View → EM Eric Mcafee Eric Mcafee Colleague at TelarusTooele, Utah, United States, United States View → MR Melissa Rowe Melissa Rowe Colleague at TelarusFairfax, Virginia, United States, United States View →
2 education records

Susana Shanahan education

Ba, English, Business

University Of Maryland Global Campus

Associate, Business/Managerial Economics

Universidad Complutense De Madrid
FAQ

Frequently asked questions about Susana Shanahan

Quick answers generated from the profile data available on this page.

What company does Susana Shanahan work for?

Susana Shanahan works for Telarus.

What is Susana Shanahan's role at Telarus?

Susana Shanahan is listed as Digital Product Leader | Customer Champion | Obsessed with Flawless Execution | Bilingual | B2C | B2B | B2B2C at Telarus.

What is Susana Shanahan's email address?

AeroLeads has found 1 work email signal at @hrblock.com for Susana Shanahan at Telarus.

What is Susana Shanahan's phone number?

AeroLeads has found 3 phone signal(s) with area code 816, 913, 333 for Susana Shanahan at Telarus.

Where is Susana Shanahan based?

Susana Shanahan is based in Kansas City, Missouri, United States while working with Telarus.

What companies has Susana Shanahan worked for?

Susana Shanahan has worked for Telarus, Centerbase, Clearcover, H&R Block, and Swiss Re Corporate Solutions.

Who are Susana Shanahan's colleagues at Telarus?

Susana Shanahan's colleagues at Telarus include Free Mind, Michele English, Mad Hatter, Daniel Defino, and Erica Hunt.

How can I contact Susana Shanahan?

You can use AeroLeads to view verified contact signals for Susana Shanahan at Telarus, including work email, phone, and LinkedIn data when available.

What schools did Susana Shanahan attend?

Susana Shanahan holds Ba, English, Business from University Of Maryland Global Campus.

What skills is Susana Shanahan known for?

Susana Shanahan is listed with skills including Project Management, Leadership, Analysis, Customer Experience, Team Building, Cross Functional Team Leadership, Telecommunications, and Requirements Analysis.

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