• Attend weekly meetings• Staff AASSP Office space for 2 hours per week• Interact and communicate with all visitors of the office space by greeting, welcoming, and directing them appropriately to services and resources• Meet and communicate regularly with fellow Interns to allocate and accomplish project tasks• Respond to all communications in a timely manner• Collaboratively plan and implement an annual student-led project during the academic year with others in the same position• Organize and facilitate some parts of weekly team meetings outside work hours with others • Brainstorm AASSP programming activities and events for a project presentation• Recruit volunteers for events and participants to take part in a video project to raise awareness of diverse stories and ethnicities within the Asian American community at the University of Massachusetts - Boston • Delegate tasks to volunteers to help set up and maintain the event

• Developed and maintained relationships with students and mentees using social media (Discord, Facebook Messenger, Instagram), email, text, and in-person interactions• Provided assistance and resources for new and current college students focused on a smooth transition, acclimation, and sense of belonging on and off-campus• Organized and facilitated one-on-one and group meetings, activities, and outings with mentees to create a sense of community• Collaborated with fellow mentors to program and host monthly events and bi-weekly discussions during the fall and spring semester• Attended bi-weekly team meetings and check-ins with the Program Coordinator

• Processed a range of documentation and entered information into databases.Handled delicate client information, including phone numbers, contact information, and student documents, with care and confidentiality• Received and entered school and contact information of potential UMB students from travel and campus events, and non-events, into the salesforce database throughout college fair season• Reported outdated, missing, and labeled sections of data entry forms and contact information cards/ excel sheet• Assembled hundreds of informational booklets for institutional events, and student interest in and acceptance into UMass Boston• Distributed letters to students regarding their status to the institution in the beginning and throughout the spring semester

• Assisted teachers with classroom decorum and discussion• Encouraged middle and high school students in critical and creative thinking while completing assignments relating to social issues and advocacy• Supervised student groups on field trips to the Museum of Science and ICA

• Built rapport with customers by offering friendly, knowledgeable, and supportive customer service• Proactively assisted customers with questions, concerns, and item purchases while walking the sales floor• Recommended new products and upcoming events to customers• Offered hands-on assistance to customers by assessing customer needs and maintaining current knowledge of consumer preferences• Managed cash register, communicated with customers and operated the sales floor and consistently exceeded sales and promotional goals• Operated cashier stand to help customers efficiently and processed reward cards to benefit customers when appropriate• Arranged new merchandise with signage and appealing displays that encouraged customer sales and moved overstock items• Completed weekly price changes and assisted in inventory control