Susan Attardo Email & Phone Number

Burlington, Ontario, Canada

12-month maternity leave remote contract role, handling all administrative duties related to the client base of Alex Doma, a Partner with the Assurance Team and Krista Burch, a Senior Tax Manager. Also available to support the entire administrative team as required.

Ajax, Ontario, Canada

Providing senior administrative support to partners and staff including e-filing, assembly, proposals, invoicing, software support.Takes the lead in streamlining processes to maximize efficiency and productivity in an electronic based environment.

Ajax, Ontario

Executive support to Partners and Senior Staff and a key player in office administration duties designed to enhance efficiency, client service and brand recognition.

Toronto, Ontario

• Effectively supported Partners in providing timely and accurate client deliverables• Significantly improved firm’s use of engagement management templates and provided support and mentoring to Administrative team• Created and supported firm’s HR strategy by internal employee surveys• Recognized a need for an Instruction Manual for Administrative duties, created a detailed knowledge base which successfully improved the learning curve and confidence of new Administrative staff… Show more • Effectively supported Partners in providing timely and accurate client deliverables• Significantly improved firm’s use of engagement management templates and provided support and mentoring to Administrative team• Created and supported firm’s HR strategy by internal employee surveys• Recognized a need for an Instruction Manual for Administrative duties, created a detailed knowledge base which successfully improved the learning curve and confidence of new Administrative staff • Designed and converted plain forms into interactive, dynamic fillable Adobe PDF forms, enhancing the firm's ability to collect and analyze information in a paperless environment• Managed and resolved issues relating to client's overdue payments by direct communication with clients and maintaining complete and accurate records of collections and payment status Show less

Markham, On

• Effectively supported Partners, Principals and Managers in providing timely and accurate client deliverables• Helped with merger transition by creating reference materials relating to Grant Thornton branding• Assisted and supported staff with understanding and troubleshooting firm's financial statement software• Reduced the timeline for completing a software conversion of GT financial statements by accepting a special conversion project, utilizing my acquired software and… Show more • Effectively supported Partners, Principals and Managers in providing timely and accurate client deliverables• Helped with merger transition by creating reference materials relating to Grant Thornton branding• Assisted and supported staff with understanding and troubleshooting firm's financial statement software• Reduced the timeline for completing a software conversion of GT financial statements by accepting a special conversion project, utilizing my acquired software and programming skillset Show less

Toronto, On

NOTE - PKF Hill LLP merged with Grant Thornton LLP in 2010• Effectively supported Partners, Principals and Managers in providing timely and accurate client deliverables• Supervised a team of Administrative staff including recruiting, onboarding, scheduling and annual performance reviews• Sourced photographer for CV photos, created and maintained professional team CVs • Designed, proofed, edited and finalized tax-related marketing releases• Launched a new workflow… Show more NOTE - PKF Hill LLP merged with Grant Thornton LLP in 2010• Effectively supported Partners, Principals and Managers in providing timely and accurate client deliverables• Supervised a team of Administrative staff including recruiting, onboarding, scheduling and annual performance reviews• Sourced photographer for CV photos, created and maintained professional team CVs • Designed, proofed, edited and finalized tax-related marketing releases• Launched a new workflow process which provided optimum utilization of Administrative resources• Trained and mentored new Administrative staff resulting in a short learning curve for new hires and a unified team with a consistent knowledge base, collectively adhering to firms standards• Resolved software conversion issues by creating customized templates, initiating pilot projects, clean transition when implemented and recognized as a "go to" person for software support Show less