Susan Avalos Email & Phone Number

Greater New York City Area

Executive search that represents candidates in the most professional and confidential manner to a prospective employer. I meet with candidates, negotiate on their behalf and work closely with them throughout the interview process.

Started out in sales through a Customer Contact Center and became a Quality Monitoring Associate. Moved within the Quality Department into Quality Process, writing process for the associates and training new hire associates on the guidelines for their respective position. Moved to New York and transferred to The Home Depot store in Manhattan where I.

As a quality lead associate I was responsible for working on the process that each of the departments in the call center would use to promote a high standard of customer service for The Home Depot. Meeting with all levels of management to ensure that each area was taken into consideration and all expectations were met for the associate and the customers.

Responsible for updating process followed by associates in completing their daily responsibilities including how to handle phone contact with outside and inside customers. Meeting with Management and Supervisory staff to obtain updated information on any process changes and updating the process for quality control. Upon approval by Management, posting the.

Administrative assistant to the owner and CFO.

Co-managed all store operations and human resources.