Susan Baer Email & Phone Number

WHAT WE DO:We provide superior-quality, customized tech support for business, government, and residential clients, focusing on the security of your data and optimizing efficiency - so you, your business, or your agency can meet your goals. WHAT MAKES US DIFFERENT:We make technology accessible and understandable to our customers. We prioritize understanding our clients’ unique needs, abilities, budget, and limitations and implement a system to set them up for success. Our techs are Ph.D. level experts in server management, hardware, software and security with multiple Microsoft Certifications who have worked together on our team for over 25 years.HOW WE WORK: We conduct a thorough discovery of your organization and determine your goals. Through this process, we gain an understanding of areas that hinder the success of your work or your business. We are also tuned in to your individual curiosity; you can be as involved or uninvolved in the project as you choose. We believe in the value of providing personalized, targeted service in order to complete superior quality work. Protecting your data is a primary concern, and we provide recommendations for, and implement, new software and hardware to protect your company, agency, home, financial accounts, and personal and professional data. Our customers consistently report that we are highly responsive, skillful, resourceful, and praise our ability to talk tech in geek-free terms. We want to help you get the most out of technology and make it work for you.WHAT OUR CLIENTS SAY:“Instructor: very serene, easy-going, and made each of us feel okay & hopeful of understanding the material, clear in instructions and allowed knowledge to seep in without rushing or being overly wordy or overly authoritative.""I have a great person for you. I found her thru this listserv a few months back...right before I had LOTS of computer issues. And she fixed everyone one of them...and continues to maintain. And she is SO nice."