As Regional Sales Manager for Eastern Canada, I lead a team of 6 Account Managers and was responsible for managing activities to improve the organization’s regional market position by generating incremental business through various means of distribution including travel managers, travel agents, hotels, and corporate executives. I provided training and coaching to develop a regional sales team based on strategic selling and account management techniques adapted by the organization. I also conducted annual performance appraisals for direct reports, recommended salary increases, provided individual feedback to improve performance, and initiated corrective action in response to personnel problems. I oversaw the training of new employees to ensure performance of their duties in a manner consistent with company standards.

My responsibilities as Corporate Account Manager included working to identify, acquire, and maintain new and existing accounts within my territory of Ottawa, Ontario and the West Island of Montreal, Quebec to meet the organization’s sales targets. I promoted Avis Budget Group products and services to various customers including travel managers, travel agents, hotels, and corporate executives.