Susan Bianchi, Pmp® Email & Phone Number

Geneva, Ge, Ch

Geneva, Switzerland

Geneva, Switzerland

My commitment to professional growth led me to pursue certifications in pivotal areas, allowing me to enhance my expertise, expand my knowledge in project and change management, and earn globally recognized credentials, ultimately equipping me with a more robust and agile approach to tackle future challengesPMI Certified Project Management Professional (PMP®)PMI Disciplined Agile® Scrum Master (DASM)APMG International Change Management Practitioner (Pending)Salesforce Administrator

Geneva, Switzerland

Led end-to-end project management operations, successfully implementing agile methodologies and optimizing business processes across multiple teams. In this role, I was responsible for managing cross-functional teams, fostering collaboration, and delivering high-impact projects on time and within scope. Key achievements include:Developed an agile project management framework that improved project transparency and delivery timelines.Optimized operational processes, resulting in a 15% increase in overall efficiency.Managed key client relationships and ensured projects aligned with strategic business goals.

Geneva Area, Switzerland

Geneva Area, Switzerland

Oversaw strategic business development initiatives for global health programs, coordinating cross-functional teams and delivering projects focused on eradicating malaria. My work supported high-impact outcomes, and I led efforts to streamline project management processes. Key contributions included:Designed and implemented a project tracking system that improved efficiency by 20%.Collaborated with international stakeholders to align on strategic objectives, enhancing program delivery.

Geneva, Switzerland

Temporary Contract - Global HealthPlayed a crucial role in enhancing donor relations, event coordination, and fundraising efforts for the Resource Mobilization team. Provided critical administrative support that streamlined operations and elevated donor engagement.Key achievements include:• Boosted donor engagement through meticulous event planning and improved communication strategies, driving stronger connections and increased fundraising success.• Enhanced team efficiency by optimizing administrative workflows, ensuring seamless coordination across multiple fundraising initiatives.

Chicago, Illinois

Led the pilot program for the CFA Institute Investment Foundations®, playing a pivotal role in the development of a new industry-recognized certification. Managed seamless communication with CFA Institute, executing processes that ensured the successful delivery of the program.Key accomplishments include:• Spearheaded cross-functional collaboration, ensuring the timely execution of deliverables and fostering strong partnerships with key stakeholders.

Partnered with the CFA Institute on the pilot program to refine the Investment Foundations® certification, directly contributing to the successful design and delivery of a comprehensive learning plan.Achieved a 100% success rate in program integration by collaborating with in-house experts across various fields, organizing tailored presentations in a "Lunch and Learn" format.Fostered strong interdepartmental partnerships by ensuring field experts were available during working hours for participants, creating an environment of continuous learning and support, which enhanced employee engagement and goodwill.Played a pivotal role in aligning the program with employee development goals, ensuring all participants gained valuable industry knowledge and practical skills through interactive learning sessions.

Geneva, Switzerland

Played a pivotal role in managing client portfolios, cash management, and stock exchange settlements for high-net-worth clients across the UK and South Africa. Led the onboarding of new clients, ensuring compliance with KYC and due diligence requirements.Key contributions include:• Streamlined cash management processes, overseeing fund processing, daily cash reconciliation, and efficient stock exchange transfers, ensuring seamless portfolio management.• Spearheaded client onboarding, executing KYC and due diligence, ensuring compliance and fostering strong client relationships.

Geneva Area, Switzerland

Led the offshore trust creation process for high-net-worth clients, ensuring accurate documentation and regulatory compliance. Managed new client onboarding with a focus on seamless transitions and personalized client service.Key achievements:• Facilitated the successful creation of offshore trusts, ensuring all legal and compliance documentation was efficiently processed.• Oversaw the client onboarding process, delivering exceptional client service and ensuring regulatory requirements were met.

Geneva Area, Switzerland

Provided critical support to senior management, liaising across departments and managing internal and external communication for the MENA team. Played a key role in organizing high-profile marketing events and ensuring seamless administrative support.Key highlights:• Coordinated high-level client events in Dubai, Beirut, and London, enhancing business development efforts for the MENA team.• Streamlined administrative processes, handling Saudi visas, travel arrangements, and senior management support, improving efficiency across the organization.

Geneva, Switzerland

Provided key support to the Client Proposal and Review Team, ensuring the delivery of tailored proposals and reviews to high-net-worth clients. Worked closely with internal teams to streamline client communications and proposals.Key Contributions:• Led the development of an electronic Personal Portfolio Analysis (PPA) program in collaboration with the IT department, replacing paper-based portfolios for bankers. This innovative solution allowed bankers to securely access and present client data while traveling, addressing new regulatory restrictions on transporting financial documents to the Middle East.• Enhanced efficiency and compliance by introducing an interactive digital format that improved data security and accessibility, enabling bankers to provide personalized portfolio reviews while meeting regulatory requirements.• Significantly improved the client experience, as bankers could now engage clients with real-time portfolio updates and interactive analysis during meetings, increasing transparency and fostering trust.• Collaborated with key stakeholders across departments to ensure marketing presentations aligned with financial objectives and regulatory guidelines, improving client engagement and decision-making.• Led visual branding initiatives in presentations, ensuring all materials reflected the bank's brand identity and effectively communicated complex financial data.

Geneva, Switzerland

Maternity Coverage Supported the bank's marketing and business development efforts by creating compelling presentations for client presentation and meetings. Collaborated with cross-functional teams to ensure that marketing materials aligned with business goals and brand identity.Key contributions:• Contributed to visual branding initiatives in presentations, ensuring all materials reflected the bank's brand identity and effectively communicated complex financial data.

Post Graduate Studies

Diplôme D’Études En Langue Française

Bachelor Of Arts - Ba

Education record