Key leader ensuring the efficiency, optimization, and continuous improvement of Vertex's HR systems, with a focus on ADP Workforce Now. Provide HRIS functional and technical team leadership, spearheading system maintenance, enhancements, and new opportunities. Work closely with HR, IT, and leadership teams, playing a critical role in driving HR technology solutions that enhance business processes. Lead system management initiatives through effective project leadership to support Vertex's operational success.

Critical in supporting HR Strategy and HR Technology roadmap through managing the accuracy and integrity human resource data and providing HR analytics and reporting to drive business performance. Also provide administration support of key HR programs and processes as required in North America, Europe and Australasia.

Responsible for owning and running the architecture of the people data source (SuccessFactors Employee Central) and working across multiple functional teams to establish a data governance structure that will include data definitions, mapped process flows, efficient data capture, storage and security, and continuous improvement to data usability and quality. Also accountable for building and leading a global team that will manage HR data-related initiatives; including data entry, data integrity, reporting, root cause analysis, error handling, documenting procedures, and system testing. Additional responsibilities include: Serving as the Global Process Owner for HR Data and transactions, setting the standards for global HR processes across the organization to drive operational efficiencies – 22,000+ employees in 23 countries; Designing and implementing a service delivery model that includes HCM system optimization and integration, business process automation, system process design, data governance administration, and user system training and adoption; Assisting with the design, development, and administration of the Master Data Management Program; and supporting quarterly updates to Employee Central and configuration change testing, implementation, and user adoption activities.

HRIS Consultant - HCM Implementation

Responsible for assisting customers with the design and implementation of their Infinisource iSolved solution. As a functional expert, I lead the customer in the build, testing and implementation of their SaaS software solution, with a primary focus on HR and payroll business processes. This includes, creating and managing project plans and teams through an integrated implementation approach to meet customer needs and deliverables.

Responsible for managing HR function for East Coast operations including training, recruiting, onboarding, benefits, FMLA, STD, LTD, performance management, talent management, employee relations, HR compliance, internal equity and reporting. Partner with leadership team to implement strategic HR initiatives to align with business needs.

Support the Human Resources function so that it meets both the needs of the business and associates including: employee relations, performance management, HR specific training, HR legal requirements and compliance, review and recommendations for changes of HR policies and procedures, merit increase and bonus tracking and monitoring, hiring associates.

Inaugural member of new shared services center. Promoted twice based upon superior performance. Partnered with senior-level management to design and document policies and procedures, staffing models, recruit and align resources based on workflow analysis to ensure shared services center was prepared to support field Human Resources and employees in pilot regions. Managed team that consistently exceeded Service Level Agreements. Partnered with peers to continuously perform needs assessments and design and deliver training programs to develop team members. Built key relationships with field Human Resources business partners and leaders, HRIS, Legal, Corporate Benefits, Employee Relations and Talent Acquisition teams. Led key Onboarding system projects from end-user design to major workflow and functionality changes.Member of shared services acquisition support team that successfully integrated newly acquired employees. Worked with vendor to design, test and implement Onboarding system layout to assess and support business requirements for PeopleSoft modules, including benefits enrollment. Selected for new Pre-Employment Manager position to support centralization of background checks and drug screens dispositions. Responsible for developing project plan and implementation timeline to roll-out new standardized process enterprise-wide. Continuously assess policies and procedures to remain in compliance with federal, state, and local regulations. Consult with Legal Counsel to mitigate risk for negative hiring decisions.

Worked contract benefits related assignments when relocated to Charlotte, NC.

Member of cross-functional team tasked with designing professional development curriculum for consultants located in the U.S., Europe and Asia. Increased class offerings by over 500%. Worked with subject matter experts to research and identify international vendors to deliver training. Provided final sign-off for all courses. Implemented Taleo recruiting system and Halogen Performance Management system which resulted in automation of applicant tracking and the employee performance review process.

Led HRIS system conversion to leverage platform enterprise-wide which resulted in automation of processes including recruiting, performance management, benefits and payroll. Key project components included data mapping, testing and creation of implementation plan. Created and delivered metric reports to highlight accomplishments for the Human Resources community. Responsible for ancillary benefits including Metropool Transportation program which resulted in community recognition.