Susan Braun Email & Phone Number

Us

As Front Desk Assistant I take great pride in being the heartbeat of the site. I am the first face when new hires, patients, Vendors , come to the site and I greet them with warmth and Welcome at the branch. Whether it is by phone or in the office.Answers internal and external phone calls; directs calls appropriately and dictates accurate info.Greet visitors to reception cordially and directs them to appropriate departmentPresents a professional and welcoming first contact to all clients, visitors, consultants, vendors, and employees, security, landlord, vendor, emergency response contact lists, and directory.Service Calls - Assists facilities and IT teams with placing calls to the appropriate vendor for office equipment repair and maintenance (Shred-it, Ricoh, Canteen, BKM, etc.) and notifies a member of the facilities team when vendor arrives.Postage - Manages meter rate changes, software updates, funding, supplies.Receives and sorts incoming/outgoing mail.Deliveries - Notifies facilities team and employees of received goods when shipments arrive including supplies, personal deliveries, catering, and business packages.Develop and maintain a variety of office forms and procedures and assist with general administrative Process all patients charts and file all patients’ papers into their personal charts and new pt. packets.Ability to effectively communicate across all levels team player self-motivated

Provide general administrative support to the president and his staff Greet visitors in a welcoming and professional manner, in person or on the telephone.This includes answering, screening or directing all inquiries to appropriate staff membersManaging the office and the contractors and prepare reports, memos, letters, financial statements and other documents using word processing, spreadsheet, database or presentation software File and retrieve corporate documents, records and reports, prepare correspondence provide background information and research, maintain expense reports, general Administrative duties, and run supplies to workers on job sitesProcessed contractor invoices for progress and final paymentWeekly luncheons for staffManaged all incoming and outgoing mailResponsible for all shipping and receivingPrepared all paperwork for the CPA for tax purposes

Contracted to Trident Society in San Diego Assisting families in making cremation arrangements through the selection and purchase of merchandise, and services on at-need or pre-need basis, ensuring the expectations of client families and their guests are exceeded.Meets with client families at the time of need or on a pre-need basis to ensure that they are presented with all options pertaining to interment, cremation, and related merchandise and servicesEstablish a professional relationship with client families to ensure that all needs are being meetRepresents the company in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing dutiesGreet visitors in a welcoming and professional manner, in person or on the telephone. This includes answering, screening or directing all inquiries to appropriate staff membersComplies with all company procedures for customer service when dealing with families, handling complaints, completing post-interment service activities, and performing other duties necessary to ensure quality service levels Schedule appointments, organize meetings and maintain calendar for families Completes required paperwork, insures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and proceduresCoordinate and contact families for pickup of remains and death certificatesProvide clerical and administrative support to management and administrative team as needed, This may include processing purchase card reconciliation and assistance with onsite eventsOrder, receive and maintain office supplies as neededPerforms other duties and special projects as needed.

Buffalo, Ny, Us

Executive Administrative Assistant ⁞Delaware North Sport Service. ⁞ San Diego, CA 08/2015 -10/2015Delaware North Sport Services, provides administrative support to the Executive Chef and his direct staff and vendors appropriately. Maintain security, telecommunications system and other general clerical duties as assigned.Greet visitors in a welcoming and professional manner, in person or on the telephone. This includes answering, screening or directing all inquiries to appropriate staff membersMaintains employee and department directories for the Executive Chef.Sort incoming mail, packages, deliveries, or messages to appropriate personnel within the companyInsures knowledge of personnel whereabouts and maintain sign-in/sign-out procedures for all employees under the Executive Chef.Composes, transcribes and types correspondence, memos, reports and other miscellaneous paperwork and routinely performs Performs data management of Inventory Operating System: inputting requisitions, inventory sheets, waste logs, production records, transfers sheets and reports as needed by Food & BeveragePrepares outgoing mail, files correspondence, reports and departmental records in appropriates filesAdvises the Executive Chef and Sous Chefs of any relevant or important information pertaining to the responsibilities of the departmentPlaces and receives telephone communications in a cordial and helpful tone of voice, taking accurate messages as needed, and relaying it to the appropriate personAccounts for the accuracy and thoroughness of departmental records and reportsOperates a variety of office equipment: computer, copy machine, fax, phone and two-way portable radioPerforms other duties as assigned Performs other duties as assigned

Executive AssistantProvided administrative support to the CEO, CFO, VP of HR, and the Sr. Director of HRPrepared HR schedules, monthly credit card reconciliations, petty cash, new hire orientation, Town Hall meetings, employee separations and managed the calendars of the senior staffMade travel arrangements using preferred travel vendors in line within company travel policy and created detailed travel itineraries and site visit schedules for both domestic and international travelWorked with the CFO to facilitate the contract process with the Legal department by tracking incoming contracts, confirming appropriate signatures were obtained, and delivering documents after ensuring back-up documents (electronic or hard copy) were made and organized for easy referenceAdministrative Assistant Provided clerical and administrative support including but not limited to filing, data entry, and proof reading expense reports, invoices, purchase orders, supply orders and the processing of ingoing/outgoing mail. Assisted with Promotion Committee meetings and compiled the information in preparationMaintained employee and department directories for companyScheduled appointments, organized meetings and maintained calendarProvided clerical and administrative support to management and administrative team as this included processing expense reports, purchase card reconciliation and assistance with onsite eventsOrdered, received and maintained office and kitchen suppliesManaged catering needs as requestedReceptionistProcessed clients and visitors by updating electronic visitor log, receiving, screening, and routing telephone calls, and referring calls or visitors to appropriate staff member Sorted incoming mail, packages, deliveries, or messages to appropriate personnel within the companyPerformed various administrative tasks including calendar management, catering and meeting setup, securing travel arrangements and reconciling expenses

San Diego, California, Us

Provided administrative support to Director of HR and staff. Facilitated communications, scheduled and arranged meetings, managed resumes and posted job openings. Assisted with company events.Created and maintained a resume tracking database that enabled recruiters to quickly search for perspective candiates. Designed and developed a training manual for thereceptionist position to train temps and lunch coverage.Verified completion of employment applications, scheduled interviews, performed background checks and posted open positions.Reviewed and reconciled job descriptions for all positions in the companyCoordinated various special projects and mailings including typing, photocopying,binding, faxing and mailing documents to various levels of executives and Board Members while maintaining confidentiality.Organized front office opening/closing, and managed and scheduled company conference rooms.Processed clients and visitors by updating electronic visitor log, receiving, screening, and routing telephone calls, andreferring calls or visitors to appropriate staff member. Performed various administrative tasks including calendar management, catering and meeting setup, securing travel arrangements and reconciling expenses.

Ba, Business Administration

B.A, Business Administration