Susan "Suki" Braze Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Administration of the learning management system (LMS) to include course creation, webinar moderation, user experience, marketing and reporting. Also responsible for coordinating and supporting training events, logistics, training, and outreach activities. Create and vet user accounts, security permissions, learning profiles and notifications to ensure that appropriate learning is delivered to the target audience.Provide LMS training and support to the organization through documented system procedures.Develop, update and upload online courses in the system to validate course functionality for end users.Troubleshoot technical issues that arise between the users, LMS vendor, and NCMEC’s technology division. Research and resolve LMS functionality issues, track user problems and provide status updates.Coordinate professional trainings to include contact research, management of applicants and attendees, documentation for accrediting organizations, assisting in marketing and outreach, email creation and distribution, assembly of training materials and managing online components.

Austin, Texas, United States

Perform all duties to the best of my capabilities to fulfill the mission of NCMEC: help find missing children, reduce child sexual exploitation, and prevent child victimization. Learning Management System Admin:-Receive and evaluate webinar requests-Build webinars (live and on-demand), manage speakers and registrants, tech moderate packages, trainings, and webinars-Vet platform applicants into appropriate user categories by credentials-Troubleshoot user & backend issues-Monthly and Quarterly inventory & data reports -Create Quarterly eNewsletter highlighting upcoming and on-demand contentTraining:-Co-manage the pivot from in-person/multiple day trainings to comparable virtual delivery -Create and manage on-demand virtual courses and live virtual sessions via LMS-POC for all applicants, attendees, speakers, TCOLE & TX CASA-Vet every applicant (over 600) for qualification to attend training-Track all attendance records and progress reports to ensure course completion to award credits via TCOLE & TX CASAFinance: -Receive and submit invoices for payment utilizing budget and project codes-Receive and log check and cash donations-Acquire multiple bids/RFPs per procurement protocols

-Establish relationships with clients and their pets to adjust to different needs, routines, feeding/medication schedules, preferences and special conditions.-Provide superb pet care while reinforcing proper walking and obedience techniques.-Maintain effective and continual communication with clients on daily activities and progress.-Provide trustworthy overnight care, respecting individual client needs.

Chicago, Illinois, United States

-Provide exceptional customer service, cash handling, offer extensive product information, create quality beverages-Creator of “Monthly Specials” promotional board, mixologist of over 60 original beverages increasing sales, customer satisfaction, and social media posts-Original creator & manager of the company’s Facebook and Instagram, cultivating an audience of 1,000+ engaged followers-Maintain inventory levels and product ordering-Train new employees to excel at customer service, order filling, and maintaining the integrity of the business

Chicago, Il

Provide support as requested, including: -Website edits and content creation via Joomla-Database management and reporting via Salesforce-Create donor acknowledgement letters/tax receipts

Chicago, Il

-Event Support: from conception through post-event thank you letters. Including vendor and location scouting, attendee, sponsor, and auction management, day-of set up and tear down.-Donation Processing: processing checks, tracking online donations, creating tax receipt/acknowledgement letters, creating reports -Manage all Social Media: posts, photos, relevant hashtags and links-Maintain/Update Website: all back-end management-Create & Send monthly eNewsletters: create copy and layout for edits/approval -Contact Management (Salesforce, Vertical Response)-Calendar Maintenance and Meeting Scheduling, including tracking all open research grant reporting deadlines.

Bachelor Of Arts (Ba), Theatre/Theater

Education record