Department head overseeing all food and beverage outlets, including the brand new harth Restaurant concept, in the 455 room newly renovated Hilton Mclean Tysons Corner.

In this position I oversaw and was accountable for the entire front of the house golf course food and beverage operation, including a full service casual fine dining restaurant and golf and member related catering. While in this position I focused on developing a cohesive team between all departments which translated to excellent customer service and relationship building with our members.Notable accomplishments during my tenure include:Reduced inventory by 30% without sacrificing optionsDeveloped wine menu and wine dinner programReduced costs in a collaboration with the Kitchen ManagerRedesigned restaurant for more pleasing aestheticsRecognized for management leadership through "supervisor of the month" in 2009Obtained retail wine license to reach broader market and compliment ongoing "nine and wines"Lead Server, September 2005 - September 2007Manager on duty, solving problems, motivating service staffDeveloped rapport with membership

Work directly with the Food and Beverage Supervisor to coordinate and bill events, train and supervise waitstaff, schedule staff, and assist with guest relations. Offer direct support to the waitstaff during their shift by assisting with their tables, providing voids, and resolving guest complaints. Knowledgeable in bartending, wine and liquor service, and banquet production. Troubleshoot areas that need improvement, as well as performing all the duties of serving.

Serving VIP customers in a casino with duties including: cocktail service, bus service, maintaining a 10-20 table section, team building, and developing a continued positive rapport with repeat, VIP guests.