Susan Brown Email and Phone Number
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Transformational global communications leader and brand strategist skilled at developing and executing high-impact strategies that increase brand value, protect, and enhance corporate reputation, engage employees, and deliver business results. Corporate storyteller and trusted advisor to Boards and Executive Teams, proficient in navigating crises, managing reputational risks, and seizing strategic opportunities. Results-driven business partner, experienced in building and leading high-performing teams in complex, matrixed organizations. Expert in leveraging data-driven, integrated communications to achieve measurable outcomes. Brings extensive international experience and cross-cultural acumen to drive meaningful, global impact.My background also includes public/government affairs, external relations, corporate purpose, mergers and acquisitions, sponsorship activation and influencer relations.Core Competencies • Reputation Management | Issues and Crisis • Corporate Narrative Development | Brand Building• Executive Communications | Leadership Coaching • Public | Media Relations• Internal Communications | Employee Engagement • Social Media Strategy• Organizational Transformation• Alliance Building• Cross-Functional Team Development
Big Impact Communications
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Strategic Communications Consultant | CeoBig Impact Communications Apr 2020 - PresentProvide strategic communications counsel, including messaging and narrative development, media relations strategy, issues, crisis, reputation management, internal communications, brand, and executive communications. Expertise Spans: Aviation, Technology, Manufacturing, Optical, Travel & Tourism, Crisis & Disaster Recovery, CPG and Health & Wellness.▪ Serve as Vice President, Crisis Communications for Kenyon International Emergency Services. Lead global team, oversee strategy and training as well as client relations focusing on issues and crisis preparedness and management. • Developed brand messaging platform for optical lens manufacturer new global product, launched globally with 85% key media engagement.• Advise $2B+ global clothing manufacturer on communications team structure and strategy, issues and crisis, communications best practices; strategic planning - part of communications Advisory Council which includes CEO. -
Vice President Global Corporate CommunicationsHerbalife 2023 - 2024Los Angeles, Ca, UsLed global corporate communications function and team of 12. Member of executive leadership team, driving global internal and external communications, executive communications, reputation management, issues and crisis, and social media for $5B global health and wellness company.▪ Benchmarked function against best-in-class, evaluating alignment to corporate goals and structure. ▪ Realigned Communications Center of Excellence supporting corporate transformation, achieved 20% cost savings. ▪ Identified and mitigated global reputational issues including review and update of crisis communications process. -
Head Of Global Corporate Communications | Vice PresidentTyson Foods 2022 - 2023Springdale, Ar, UsResponsible for reshaping global corporate communications function and team. Role included executive communications, reputation, issues and crisis management, public relations, internal communications, social media, brand and content for global protein leader. Built and led a team of 32.• Developed best practices, policies and processes around corporate communications function to drive cohesion • Drove corporate narrative project that aligns with evolving business goals and global corporate strategy• Revamped internal communications including corporate intranet, increasing engagement by 22%. -
Head Of Global CommunicationsPwc 2018 - 2020GbHired to build and lead new global corporate communications function and team. Led executive communications, issues, crisis, reputation management, public relations, internal communications, social media, and events including World Economic Forum. Built and led global remote team of 14.• Directed worldwide communications best practices and programs, integrating with PwC’s 157 member firms, 250K employees worldwide to drive consistency across firm-wide strategy and enhance organizations global brand and reputation.• Developed and rolled out internal communications strategy to global network resulting in a 40% increase in employee engagement • Advised and led global Chairman's communications, sharpened messaging focus by development of key message framework, increasing internal and external awareness of strategic priorities. • Tracked, measured and managed PwC's global reputation, resulting in 30% increase in favorability -
Senior Director Of Public Relations And Corporate CommunicationsSita 2013 - 2017Geneva, Geneva, ChDrove global public relations, social media, internal and external communications for $2B aviation technology company, increasing share of market among competitors. Led crisis communications and reputation management, C-Suite communications, and Board of Directors communications. Managed and mentored global team of five.• Drove development and roll-out of new corporate narrative and messaging, increasing brand awareness by 35%.• Realigned media relations program, increasing share of voice 48% with top tier media.• Revised crisis communications policy to identify corporate risks and include levels of escalation, led global training to increase issue and crisis preparedness.• Created and implemented stakeholder communications plan for new CEO and ongoing communications resulting in 55% of all staff consistently engaging with program. -
Head Of Public Relations And Social MediaEmirates Airline & Group 2010 - 2013Dubai, AeServed as Emirates Airline & Group's head of public relations, social media, financial communications and corporate responsibility for the airline and the Group’s 50+ businesses. Led issues | crisis and reputation management with a proven record of navigating through high profile issues resulting in positive outcomes. Advised/supported global chairman and C-Suite. Built, led and mentored in-house team of 23 and network of 45+ PR agencies across six continents, including $16M+ budget.• Established and launched Group’s social media team, becoming #1 airline travel brand on Facebook, with 300K followers in three weeks, 1M+ in seven months.• Led PR for 31 route launches, $129.5B in aircraft orders and special projects – National Geographic’s Ultimate Airports broadcast to over 440M homes in 171 countries and Dubai’s winning campaign securing Expo 2020.• Directed selection of 22 PR agencies and rolled out crisis communications training for agencies and 300+ country and outstation managers, increasing issue and crisis preparedness.• Drove PR messaging for launch of “Hello Tomorrow” lifestyle rebranding campaign and $370M sponsorship portfolio activation, including FIFA World Cup. Earned distinction as Brand Finance’s most valuable airline, raising brand value 34%. -
Senior Manager Global Corporate CommunicationsIrdeto 2006 - 2010Hoofddorp, Noord-Holland, NlDrove global corporate communications, including media and analyst relations, internal communications, executive communications, advertising and corporate brand management for portfolio of B2B digital technology security products.
Susan Brown Skills
Susan Brown Education Details
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Middlebury Institute Of International Studies At MontereyInternational Policy Studies And German -
Arizona State UniversityJournalism
Frequently Asked Questions about Susan Brown
What company does Susan Brown work for?
Susan Brown works for Big Impact Communications
What is Susan Brown's role at the current company?
Susan Brown's current role is Global Corporate Communications Leader | Brand Builder | Strategist | Issues & Crisis | Executive Communications | Reputation Management.
What is Susan Brown's email address?
Susan Brown's email address is sb****@****ail.com
What is Susan Brown's direct phone number?
Susan Brown's direct phone number is +412274*****
What schools did Susan Brown attend?
Susan Brown attended Middlebury Institute Of International Studies At Monterey, Arizona State University.
What skills is Susan Brown known for?
Susan Brown has skills like Corporate Communications, Strategic Communications, Media Relations, Public Relations, Internal Communications, Marketing Communications, Crisis Communications, Strategy, Marketing, Integrated Marketing, Marketing Strategy, Social Media Marketing.
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