Susan Arnold Email and Phone Number
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Ever since I was young child when my Dad brought home a laptop; I've been tech obsessed. I still remember sitting at the kitchen table and saying, "When I grow up, I want to do something with computers and to help people."Fast forward a few decades and here I am, a graduate with over 15 years experience in a variety of technical aspects. While working on my Bachelor's Degree, I worked for the University Information Security Office. My internship was with a global financial investments company where I gained experience in Infrastructure Engineering. Since that time, not only have I earned a Master's Degree but also expanded my knowledge and experience ranging from Help Desk, System Administration, Network Engineering, Cybersecurity Analytics, Cybersecurity Engineering, Technology Risk Management, Standards and Policies, and Process Improvements.What is it that I bring to the table? I am a diverse employee, a female engineer with a risk oriented mindset. I have worked across a variety of platforms, both in person and remote, managing various groups.Peers and managers have described me as a tenacious, driven, problem solving, results delivering individual.
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Mgr Cybersecurity & Risk ManagementRaytheon Technologies Feb 2021 - Present
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Sr. Technology Risk ManagerM&T Bank May 2018 - Feb 2021-Taught employees how to control risks at the front line, including how to interpret and apply sound policies.-Developed short term goals and long term strategic plans to improve risk controls and mitigate.-Promoted enterprise level risk management practices and helped instill a strong culture focused on protective policies and procedures.-Counseled committees and department managers regarding compliance, risks, and standards. -
Perimeter Security Systems EngineerM&T Bank Sep 2015 - May 2018Millsboro, Delaware-Built and implemented new policies and documentation to increase the maturity of risk management throughout technology-Performed technology risk and controls assessments-Created strategic workflow of perimeter security processes with chain of command handling- Design and Implementation of automated network security policy orchestration suite-Applied leading theories and concepts to development, maintenance, and implementation of security standards, procedures, and guidelines
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Security Event Analyst ManagerM&T Bank Dec 2014 - Aug 2015Millsboro, Delaware-Coordinated with management teams to plan, develop, align, and execute strategies that would meet M&T’s vision, mission, and purpose.-Increased cyber concern identification by 35%-Oversaw development and implementation of improvements to support network security operations.
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Network Engineer & Risk AnalystCity Of Salisbury, Md Sep 2013 - Oct 2014Salisbury, Md-Managed technology amongst the internal network across 11 sites and the free public Wi-Fi-Managed relationship with internal auditors for appropriate audit finding resolution within technology-Conducted research on new technology and led implementation
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Help Desk SpecialistPerdue Farms May 2012 - Sep 2013Salisbury, Maryland-Created and published self-help documentation on company intranet-Remotely serviced customers utilizing remote access tools-Resolved over 80% of tickets within the initial call ✓ Worked with Business Continuity and Disaster Recovery Teams to solidify recovery plans✓ Fostered excellent relationships and referrals by building trust and rapport with customers -
Systems Network Operations TechnicianWavelength Information Servcies Jul 2011 - Feb 2012Berlin, Maryland-Prepared and delivered fact-based audit plans, findings and recommendations to senior management and Audit Committee. -Reported on progress, effectiveness and efficiency of internal controls.-Served on corporate and strategic audit teams for HIPAA Security.-Managed relationship with external auditors for appropriate audit coverage and alignment with risk and regulatory requirements.✓ Avoided regulatory fines and HIPPA compliance concerns with annual assessments and implementation of remediation✓ Expanded annual internal audit risk assessments into enterprise-wide assessment leading. Revitalized risk assessment.✓ Facilitated the Sonrise Emergency Medical Health Records system implementation in emergency and critical care units -
Information Security Specialist & Risk AnalystUniversity System Of Md - Towson University Aug 2006 - Dec 2008Towson, Maryland-Engaged with management on preliminary product review meetings-Monitored the school network for malicious traffic and gaps within the security posture-Founded and facilitated a partnership between Cisco and the University of MD school systems to implement Intrusion Detection and Prevention systems-Lead of project teams on system implementation, product evaluation, and strategic projectsSelect Accomplishments✓ Key developer of the corporation’s Data Incident Response Team manual. This manual improved the response time of investigating, communicating, and logging of data disclosure incidences. Improved response time reduced potential reputational damage and regulatory fines.✓ Implemented IT auditing program using risk-based IT auditing methodology. Performed IT audits and made data processing improvements through education on adequate controls, outsourcing/elimination of antiquated application systems, and development of quality assurance functions.
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Infrastructure Engineering InternLegg Mason May 2007 - Sep 2008Owings Mills, Maryland▪ Assessed and made recommendations for compliance with corporate policies and government.▪ Performed annual Information Technology platforms and applications risk assessment.Select Accomplishments✓ Co-led infrastructure engineering team risk analysis procedural audit✓ Key developer of the corporation’s Data Incident Response Team manual. This manual improved the response time of investigating, communicating, and logging of data disclosure incidences. Improved response time reduced potential reputational damage and regulatory fines domestically and internationally.
Susan Arnold Education Details
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University Of Maryland University CollegeCybersecurity -
Computer Information Systems -
Data Analytics -
Data Analytics
Frequently Asked Questions about Susan Arnold
What company does Susan Arnold work for?
Susan Arnold works for Raytheon Technologies
What is Susan Arnold's role at the current company?
Susan Arnold's current role is Cybersecurity Risk Manager with the heart of an engineer.
What is Susan Arnold's email address?
Susan Arnold's email address is sa****@****mtb.com
What is Susan Arnold's direct phone number?
Susan Arnold's direct phone number is +171684*****
What schools did Susan Arnold attend?
Susan Arnold attended University Of Maryland University College, Towson University, Wilmington University, Wilmington University.
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Susan Arnold
Midwest Center For Occupational Health And Safety; Director | Exposure Science & Sustainability Institute; Founding Director | Certified Industrial Hygienist | Exposure ScientistMinneapolis, Mn3ehsllc.org, umn.edu, umn.edu1 (612) 6XXXXXXX
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