Susan Chapin Email & Phone Number

Danbury, Connecticut, Us

• Manage Software Engineering team.• Mentor Software Engineers by teaching and modeling best practices for software development.• Develop software for both production as well as test systems to support space and threat detection programs.

Danbury, Connecticut, Us

Provided highly robust software solutions for space and laser warning programs.• Collaborated with team members on design and code reviews to improve software quality. Familiar with code developed throughout team.• Balanced requirements against tight time schedules to develop solutions quickly and effectively.• Wrote design documents, user manuals, version description documents, and test plans for software.• Worked directly with Software Quality and Test groups to verify software.• Implemented all equipment interfaces and several core components for Electrical Ground Support Equipment (EGSE) software. Rearchitected major portions of design to overcome shortcomings. Pushed for more flexible design that would automatically create necessary components during software startup.• Developed EGSE interface for space program. Quickly accommodated rapidly changing requirements. Rearchitected significant portions of EGSE software to support strict timing needs.• Participated as member of Laser Warning Team when they were first rearchitecting software to support Future Airborne Capability Environment (FACE) protocol. Contributed significantly to design of current solution. Wrote initial Sensor Unit interface and Log Manager• Implemented power supply and strain gauge interfaces for Alignment Drive Mechanism (ADM) and Door Mechanism (DM) software for space program. Quickly responded to requirement changes and issues.• Developed image processing code and support tools for space satellite program.• Attended class to learn how to calculate National Imagery Interpretability Rating Scale (NIIRS) rating for images.

Danbury, Connecticut, Us

Final chapter in 21 year tenure working at Document Messaging Technologies division of Pitney Bowes. In August 2018, PB sold DMT division to private equity company and it became BlueCrest. My job remained unchanged at new company as described in Pitney Bowes section below. Added C# to list of skills while at BlueCrest by programming postage meter test application using this language.

Stamford, Ct, Us

Provided team leadership and individual software development as lead programmer and software architect for company’s flagship inserter control system software called ‘Direct Connect’. C++ application had over 1M lines of code and was highly configurable, real-time, object-oriented control system for production mail inserters.• Led team of software developers in Inserter Control System Software group. Set goals for team members and wrote performance reviews.• Architected technical solutions and mentored team members, creating best-in-class inserter control system.• Collaborated with Software, Electrical, and Mechanical teams, developing cross-functional hardware and software solutions.• Worked with Project Managers to refine requirements, set schedules for development, and ensure on-time delivery by team.• Communicated directly with major customers, gathering requirements and presenting solutions to best meet business needs.• Supported Sales and Marketing and generated large equipment sale volumes by serving as technical subject matter expert for high-end customer engagements.• Won business and trust of Swedish customer by developing innovative solution to create interface between Pitney Bowes’ machines and competitive reporting package system.• Contributed to designing development process for Inserter Control System Software group as member of software process team.• Interfaced control system software with wide variety of internal as well as external reporting systems, providing performance metrics and job tracking data to clients.• Integrated control system software with third-party hardware in real-time using various communication protocols, such as serial, TCP/IP, and XML.• Developed interfaces between Pitney Bowes’ machines and customer proprietary applications, solving selling deterrent and winning business of many US customers.• Mitigated risk by performing analysis to determine impact of different design approaches and methods.

Stamford, Ct, Us

• Developed Cost Allocation and Funds Management modules to collect data from postal meters plus manage postage refills.• Created database driven Message Server application for SiteView job tracking software using Java, SQL, TCP/IP sockets, and an Oracle database.

Sandy, England, Gb

Acted as primary software engineer in charge of object-oriented control system for semiconductor failure analysis equipment.• Implemented extremely accurate real-time motion control with movements down to sub-micron level using Oregon Micro Systems (OMS) boards.• Interfaced with frame grabber board to capture live video images during semiconductor testing.

Arlington, Va, Us

Served as lead software developer for search pattern generation and weapon launch control modules for Tomahawk Cruise Missiles as part of United States Navy’s CCS MK-1 Combat Control System for Los Angeles class fast attack submarines.• Obtained SECRET security clearance.• Controlled launch sequence for Tomahawk Cruise Missiles fired from horizontal tubes as well as Vertical Launch System (VLS) in submarines during military operations.• Specialized in highly optimized code to meet strict real-time constraints.• Supervised dock-side testing aboard submarine during Navy’s final control system check-out.• Programmed in CMS-2M and CMS-2Y languages with working knowledge of Ada.

Bachelor Of Science - Bs (Magna Cum Laude), Computer Science

Master Of Arts - Ma (Magna Cum Laude), Mathematics

Music And Computer Science

Education record