Susan Chapman

Susan Chapman Email and Phone Number

Experienced professional in financial services, non-profits, and freelance writing. Natural community connector with a focus on developing stakeholder connections to build vibrant communities. @
Susan Chapman's Location
Hamilton, Ontario, Canada, Canada
About Susan Chapman

Enthusiastic professional with progressive experience building relationships that achieve strategic objectives of the organization. A natural community connector with strong interpersonal skills and a focus on collaboration has resulted in fostering strategic partnerships that enhanced corporate brand and image. Extensive volunteer experience in community engagement, developing stakeholder connections and keynote speaking.

Susan Chapman's Current Company Details
Freelance

Freelance

Experienced professional in financial services, non-profits, and freelance writing. Natural community connector with a focus on developing stakeholder connections to build vibrant communities.
Susan Chapman Work Experience Details
  • Freelance
    Freelance Writer
    Freelance Sep 2009 - Present
    Hamilton, Ontario, Canada
    A meticulous multi-tasker with a natural attention for detail, contributing to community based periodicals, corporate communications, digital content, newspapers and magazines. Exceptional research skills and ability to tailor tone, content, style and voice to the intended audience with clarity. Experience using Clearscope AI-powered platform to ensure SEO content optimization. Contributor to Canada's Local Gardener, Boomer Magazine, Daytripping in Southern Ontario, The Lung Association-Ontario and medical industry blogs.Open to opportunities writing content for a wide variety of publications and channels.
  • Hamilton, Ontario
    Community Engagement Manager
    Hamilton, Ontario Apr 2019 - Present
    A professional community connector, creating engaging experiences that promote corporate social responsibility and community initiatives. Strong experience in helping businesses and non-profits achieve brand recognition while supporting healthy communities. Proven success in helping companies balance profit and purpose. A natural connector, working with stakeholders to participate and grow presence in the community.
  • The Lung Association- Ontario
    Manager, Community Engagement - Southern Ontario
    The Lung Association- Ontario Jun 2017 - Apr 2019
    Hamilton, On
    With a focus on engaging and creating long-term partnerships within the community, strategic activities measurably increased levels of program engagement, awareness of resources and professional programs, as well as revenue generation within an assigned geographical area. Developed and delivered a regional business plan to successfully achieve targets for program objectives, including stewarding relationships across the Southern Ontario region.
  • The Lung Association- Ontario
    Volunteer & Community Engagement Coordinator
    The Lung Association- Ontario Aug 2016 - Jun 2017
    Hamilton, On
    Responsible for recruitment and engagement of new volunteers to help grow brand and increase capacity to serve the community. Meticulous planning and outreach activities leveraged volunteers and third party organizations to plan, coordinate and execute fundraising events. Developed fundraising and promotional initiatives to strengthen community and business relationships, including workplace and employee engagement.
  • Rbc Royal Bank
    Senior Banking Advisor
    Rbc Royal Bank Sep 2012 - Aug 2016
    Hamilton, On
    Accountable for establishing and growing long term relationships with a portfolio of clients with evolving personal banking needs. Proven experience in retaining, growing and attracting clients through an ongoing discovery approach and applying financial counseling principles. Strong contributor in meeting sales plan. Proactive in corporate community engagement and business development activities. Developed extensive competency in a wide variety of roles within the organization, with a focus on innovation, sales and service. High level of proficiency in all aspects of personal banking including credit, investments and financial advice.
  • Rbc
    Account Manager
    Rbc Oct 2008 - Sep 2012
    Hamilton, On
    Provided exceptional service, advice and solutions to a wide variety of personal banking clients. Proven sophisticated sales acumen and natural problem-solving skills in responding to complex financial needs. Engaged in needs-based conversations and demonstrated success in a proactive, target-driven sales environment. Multiple quarter award nominee for sales and client experience within the Greater Hamilton Market.
  • Rbc
    Assistant Manager Personal Banking
    Rbc Sep 1990 - Oct 2008
    Hamilton, On
    Cultivated a skills set in advice, sales and relationship building. Proven sales referral results and collaboration success among a mobile financial services team. Recipient of multiple top performer quarterly sales awards and Senior Vice-President & General Manager's sales awards.
  • Rbc
    Administrative Assistant
    Rbc Feb 1987 - Sep 1990
    Hamilton, On
    Supported the office of the Branch Manager and the Private Wealth Management team. Key duties included the preparation and reconciliation of reports, answering phones, and scheduling appointments and travel arrangements. Proven experience in maintaining and improving a complex filing system.
  • Rbc
    Customer Service Representative
    Rbc Aug 1985 - Feb 1987
    Hamilton, On
    Provided exceptional front line client experience. Responsibilities included completing transactions, solving problems and spotting sales opportunities. Proven efficiency in balancing large volumes of financial transactions including cash and negotiable items.

Susan Chapman Education Details

  • Mohawk College
    Communications And Languages
  • Canadian Securities Institute
    Canadian Securities Institute
    Personal Services Advice
  • Institute Of Canadian Bankers
    Institute Of Canadian Bankers
    Ontario Securities Commission - Licensed Mutual Funds Dealer
  • Sherwood Secondary School
    Sherwood Secondary School
    Secondary Studies

Frequently Asked Questions about Susan Chapman

What company does Susan Chapman work for?

Susan Chapman works for Freelance

What is Susan Chapman's role at the current company?

Susan Chapman's current role is Experienced professional in financial services, non-profits, and freelance writing. Natural community connector with a focus on developing stakeholder connections to build vibrant communities..

What schools did Susan Chapman attend?

Susan Chapman attended Mohawk College, Canadian Securities Institute, Institute Of Canadian Bankers, Sherwood Secondary School.

Not the Susan Chapman you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.