Susan Sullivan Email & Phone Number

Houston, Tx, Us

Redmond, Washington, Us

Redmond, Washington, Us

Design and execute monetization and go-to-market strategies for new offers; focusing primarily on cybersecurity, agile development, and industry-aligned services.

Redmond, Washington, Us

Managed a portfolio of customer migration projects across regulated industries. Delivered exceptional customer outcomes for customers building or migrating their next solution on Azure.

Redmond, Washington, Us

Baltimore, Maryland, Us

Mission is a digital & design agency located in Baltimore that believes great work, both offline or online, comes from the heart, mind and gut.As an account strategist, I acted as our customers' central point of contact, marketing strategist, and project manager to help drive projects from initial contracting and ideation through to execution.

Armonk, New York, Ny, Us

Introduced two new all-flash arrays to market. Created a monetization strategy, pricing model, and business case to pilot a consumption-based purchasing option for on-prem hardware. Collaborated closely with engineering to define a 4-year roadmap grounded in 1P and 3P research.Received a Manager's Choice award and was selected to join the IBM Leadership Development program.

Redmond, Washington, Us

As part of the MBA summer internship program, I spent 12 weeks in Seattle as a Product Planner intern. My primary project was preparing for the roll-out of a new billing tool to 4,000 customer support agents (across 11 sites in 10 countries). I facilitated user acceptance testing, coordinated final pre-launch feature requests & fixes among India, US, and Shanghai-based engineering teams, and finalized internal education plans to ensure all stakeholders were on-board & prepared for the release.

Boston, Massachusetts, Us

Education Pioneers recruits, develops, and connects professionals from diverse backgrounds to solve problems from outside of the classroom so students and teachers succeed inside of the classroom. During my fellowship, I worked as an Analyst with the Achievement School District based out of Nashville, TN. My primary responsibility was to design, build, and deploy a student information portal with Tableau & Microsoft Sharepoint. I also co-wrote a federal grant application competing for $8M in funding to implement a blended learning program across ten schools in California and Tennessee.

The Achievement School District was created to catapult the bottom 5% of schools in Tennessee straight to the top 25% in the state. In doing so, we dramatically expand our students’ life and career options, engage parents and community members in new and exciting ways, and ensure a bright future for the state of Tennessee.

New York, Us

NM Incite was a global social media analytics and consulting joint venture between the Nielsen Company and McKinsey & Company.I participated in a rotational development program and completed rotations in various roles: • Business Process Improvement Project Leader - used Six Sigma & Lean methodologies to redesign a data intake process• Consulting Analyst - analyzed online data to identify white space areas for client engagement, aligning recommendations with client and industry practices as well as strategic feasibility; received a Nielsen Simply Excellent Award for work in productizing new consulting offerings• Research Analyst - monitored and analyzed social media metrics to create actionable insights and recommendations to multiple Fortune 500 clients

Bachelor Of Arts, Economics

Master Of Business Administration (M.B.A.), Marketing & Operations