Susan Currier Email & Phone Number

Responsible for greeting and offering assistance to customers as neededAssists in the execution of merchandising and operational functions within sales floor areas where assignedAssists at POS and Customer Service as neededSolicits, opens and activates Kohl's Charge applicationsPerforms and assists with price changes, fitting room recovery, sales floor and fitting room recovery outside of immediate department area Preparation and taking of inventory, and stock room organizationWork independently to meet presentation and recovery expectations

Auburn, Ga

- Developed customer order and proof approval procedures. Collecting customer order information, researching order history, writing up new job specifications and change orders- Initial point of contact for customer service: orders and inquiries, via telephone, email, walk-in, and fax- Implemented bookkeeping procedures using Quickbooks Pro for: billing, accounts receivable, accounts payable, processing of receipts, deposits, bank reconciliations and sales tax reporting- Expanded business, adding new product line: signs and banners, amounting to 20% of sales- Proficient in MS Word, Excel, Publisher, Corel Draw- Typesetting, customer logo and graphic design - Design and create signs, banners and vinyl lettering - Copy, fax, notary services, filing, mail, etc.

Norcross, Ga

- Managed corporate information systems operations and software development, supervising 2 employees- Provided hardware and software support for 20+ local users as well as remote users at Oklahoma manufacturing facility for all financial, sales and manufacturing applications - Partnering with manufacturing, inventory control, accounting and sales departments to analyze existing procedures and develop critical software and procedural solutions.Participated on the following special management teams:- Process Improvement Team Training with Ernst and Young Consultants - Ernst & Young / Alliance America “Order to Payment” and “Bill of Material” process improvement teams- Transition team planning relocation of data processing and financial functions from Georgia to Oklahoma

Norcross, Ga

- Accounting software development, responsible for accounts payable, general ledger, accounts receivable, and legal practice management applications - Customer telephone support

Presque Isle, Maine

Responsible for telephone sales and order entry, invoicing, accounts receivable and driver/route settlement.