Susan Deacon Email & Phone Number

Toronto, Canada Area

Retained on a 14 month contract to develop corporate business for the recently launched service of UP Express, a division of Metrolinx.

Member of the global sales transition team, further to Marriott International's purchase of Delta Hotels and Resorts. Contract position

Toronto, Canada Area

Sales executive with the national sales organization of Delta Hotels and Resorts, Canada’s leading Hotel Company, with a diversified portfolio of 40 full service four star hotels from coast to coast. Marriott International acquired Delta Hotels and Resorts as of April 1, 2015 and was retained on contract with Marriott to transition Delta Hotels business travel market into Marriott’s organizational architecture.Strategic account management at the National Sales Office of Delta's largest producing business travel accounts across Canada.Consistently achieve year over year revenue growth targetsRealize average rate growth through pricing negotiations at the senior leadership level of organizationsHigh degree of pre-opening involvement in sales planning for hotels in development stageDeliver client-focused solutions based on customers’ needsEffectively communicate market trends, client updates to the field sellersIdentify new business opportunities to the hotels by providing gap analysisIdentified need in the market and co-created and collaborated on the implementation of Delta Hotels' web-based small business program

Toronto, Canada Area

Accor Hotels, headquartered in Paris France, owns, operates and franchises 3,600 hotels on 5 continents representing 16 diverse brands, from budget and economy lodgings to luxurious accommodation in exotic locales.In what was a newly created position, managed consortia and national corporate markets in Canada for the global network of Sofitel, Novotel and Mercure HotelsIncreased revenue in these markets by 43% in year two of the position with growth continuing in years three through fiveAppointed regional sales coach for the four Toronto hotels' directors of salesSelected to successfully launch the High Performance Sales Organization within the Accor North America sales force

Toronto, Canada Area

Novotel North York is a 260 guest room hotel located in a business and residential area of uptown Toronto.Led the sales team to achieve its revenue objectives while managing the largest revenue producing marketSuccessfully grew the hotel's REVPAR and market sharePromoted to the newly created position of Director of Sales, Business Travel

Toronto, Canada Area

Holiday Inn Toronto Downtown - City Hall was the largest Holiday Inn in Canada with 715 guest rooms. Executed plans for sales, local advertising, promotion and public relations Led team of eight, collectively generating $18 million annual revenueImproved market share by 5% annually in an increasingly competitive marketplaceTrained all incoming sales team members.

Toronto, Canada Area

Negotiated contracts and managed the relationships of the hotel's large volume corporate accountsPromoted to Director of Sales

Toronto, Canada Area

The Le Meridien brand was established in 1972 by Air France as an upscale, design-focused international hotel brand with a European perspective.This position was based in Toronto with the goal of establishing a corporate client base for Le Meridien Vancouver, which opened Jan 1, 1986.

Bachelor Of Arts, Geography

Cegep Diploma