Susan Deffert, Sphr Email and Phone Number
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As a seasoned Program Manager and HR Consultant, I specialize in leading complex programs and developing innovative people strategies that drive business growth and operational excellence. With over a decade of experience managing large-scale projects and providing strategic HR solutions, I offer a unique ability to bridge the gap between business objectives and workforce needs.In my program management roles, I have successfully led cross-functional teams, managed multi-million-dollar budgets, and delivered projects on time and within scope. My expertise in program oversight, risk management, and strategic planning ensures that every initiative I lead is executed with precision and delivers measurable outcomes.In addition to my program management experience, I have a strong background in human resources consulting, where I have helped organizations optimize their talent acquisition, implement HR technology, and design total rewards programs. My approach integrates HR and business consulting to align talent strategy with overall business goals, ensuring that organizations not only recruit top talent but also retain and develop high-performing teams.Key Areas of Expertise:Program and Project ManagementTalent Acquisition and Retention StrategiesHR Technology Implementation (ATS, HCMS)Total Rewards & Compensation DesignCross-Functional Team LeadershipStrategic Planning & Business ConsultingLeadership Development & Executive CoachingWhether leading a high-impact program or helping an organization reshape its HR function, I am committed to delivering solutions that drive success and foster sustainable growth. I thrive in dynamic environments where both strategic thinking and operational excellence are critical to achieving business outcomes.
The Arcanum Group, Inc.
View- Website:
- thearcanumgroup.com
- Employees:
- 7
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Director Human Capital Operations -The Arcanum Group, Inc.Castle Rock, Co, Us -
Founder & Principal ConsultantPercepta Consulting, Llc Jun 2012 - PresentAs the founder and principal consultant of Percepta Consulting, I provide comprehensive HR and business consulting services, helping small businesses achieve sustainable growth through strategic talent management and operational efficiency. By combining deep HR expertise with a business-first mindset, I deliver solutions that enhance workforce performance, streamline processes, and drive organizational success.Expertise Includes:Business Strategy & HR Alignment: Ensuring that HR practices support overall business objectives and enhance operational efficiency.Talent Acquisition & Contract Recruiting: Identifying and recruiting top talent for high-tech industries and contract positions, using advanced sourcing and selection methods.Total Rewards & Compensation Design: Creating tailored benefits programs that attract, motivate, and retain talent while aligning with business goals.HR Technology & Systems Implementation: Leading the successful implementation of ATS and HCMS platforms to improve recruitment, HR operations, and data management.Leadership Development & Executive Coaching: Coaching leaders to develop the skills needed to inspire and manage high-performing teams.Business Consulting & Process Improvement: Providing insights and solutions to optimize business processes, increase efficiency, and improve overall performance.With over a decade of experience in both HR and business consulting, I have a proven track record of helping organizations thrive by integrating people strategy with business strategy. My goal is to ensure that every client achieves lasting success through practical, results-driven consulting.
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Director Of Program OperationsThe Arcanum Group, Inc. Aug 2019 - Sep 2024Englewood, Co, Us• Managed $55M in government contracts, overseeing personnel and operations across 23 locations for clients such as the Department of Veterans Affairs, National Park Service, and General Services Administration.• Led strategic planning and program management initiatives, achieving over 10% organic growth annually.• Directed multi-functional teams in contract staffing, ensuring compliance with FAR and government regulations.• Delivered "Excellent" CPARs through proactive management, quality control, and customer relationship management.• Spearheaded program performance reviews, risk assessments, and mitigation strategies, ensuring successful program delivery.• Led proposal writing and pricing strategy for bids on new and existing government contracts. -
Human Resources ManagerApogee Engineering, Llc Jan 2017 - Aug 2019Colorado Springs, Colorado, Us• Directed HR strategy for government contracts, managing recruitment, employee engagement, and compensation across diverse functional areas.• Successfully implemented UltiPro HCMS to streamline HR processes and improve operational efficiency.• Led recruitment efforts to meet affirmative action goals, sourcing talent for technical and high-level government positions.• Spearheaded the integration of Emergenetics as a psychometric tool to enhance team performance and drive organizational alignment.• Partnered with leadership teams to provide coaching on employment issues, enhancing policy adherence and conflict resolution. -
Human Resources DirectorThe Arcanum Group, Inc. Jun 2014 - Dec 2016Englewood, Co, Us• Developed and executed HR policies and processes that promoted a positive, employee-centric culture and supported business growth.• Recruited and onboarded over 40 employees annually, reducing time-to-fill metrics by 30% through optimized recruiting strategies.• Led the successful insourcing of HR functions, creating new processes that improved accountability and productivity across the organization. -
Director Of Talent AcquisitionThe Arcanum Group, Inc. Jul 2012 - Jun 2014Englewood, Co, Us• Led talent acquisition strategies for federal programs, recruiting over 40 key personnel annually across multiple locations.• Designed and implemented candidate pipelines that reduced time-to-fill for government contracts to under 10 days.• Developed innovative recruiting campaigns that supported large-scale contract bids and program launches, ensuring the successful staffing of critical roles.• Enhanced candidate experience while managing the entire recruitment life cycle from sourcing to offer acceptance. -
Human Resources Business ConsultantSquaretwo Financial Feb 2013 - Jun 2014Denver, Co, Us• Managed HR and administrative functions for federal contracts, recruiting 30+ IT and engineering positions annually.• Delivered cost savings of $125,000 through effective benefit vendor management and operational improvements.• Directed government contracts valued at $8.5 million, overseeing the entire contract lifecycle.
Susan Deffert, Sphr Skills
Susan Deffert, Sphr Education Details
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The University Of New MexicoHuman Resources Management And Services
Frequently Asked Questions about Susan Deffert, Sphr
What company does Susan Deffert, Sphr work for?
Susan Deffert, Sphr works for The Arcanum Group, Inc.
What is Susan Deffert, Sphr's role at the current company?
Susan Deffert, Sphr's current role is Director Human Capital Operations -.
What is Susan Deffert, Sphr's email address?
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What is Susan Deffert, Sphr's direct phone number?
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What schools did Susan Deffert, Sphr attend?
Susan Deffert, Sphr attended The University Of New Mexico.
What skills is Susan Deffert, Sphr known for?
Susan Deffert, Sphr has skills like Strategic Human Resources Leadership, Project Management, Global Mobility, Global Human Resources Management, Operations Management, Expatriate Management, Expatriate Tax, Compensation And Benefit, Operating Budgets, Budget Reconciliation, It Recruitment, Technical Recruiting.
Who are Susan Deffert, Sphr's colleagues?
Susan Deffert, Sphr's colleagues are Gary (Pcbg-C), Jean Schilling, Jason Wolfe, Judy Parnell, Bobby Crockett, Robert Glenn, Barb Halstenson.
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