Susan Dockerty Email & Phone Number

Leeds, Gb

Leeds Ls7 4Nz

Assist in the construction/production of bid documents ensuring we give the client the best possible chance of being successful. I also help our clients find the perfect opportunities through our own in-house search service. I help our clients look for public sector contracts both large and small, send information on relevant opportunities that meet their criteria.

Receive and process incoming orders from customers through the Sage financial system, allocate stock and ensure orders are sent in a timely manner to the partners in China/MalaysiaDeal with incoming shipment of goods, ensuring all shipping documentation is checked and correctLiaising with the shipping agent in the UK to ensure that goods are cleared through customs and taxes/VAT are paid to Customs & ExciseMatching orders with what has been shipped, produce delivery notes, advise customers of when they are to expect delivery of goods and produce invoice for goods deliveredEnsure any payments made are banked correctly both on the system and into the mainstream bankFollow up on o/s payments to companyE-mail and diary management for Chief ExecutiveOther ad-hoc office dutiesEnsuring the office is run efficiently at all times

Ventura (part of the NEXT Group); Provision of a confidential personal assistant service to the HR Director on the Board, including the full range of secretarial and administrative support functions. Oversee the provision of an administration service to the whole HR function. Act as the Directorate's H&S representative.Responsibility for ensuring all Directorate staff are up to date with their mandatory training. Responsibility for managing the Directorate's personnel files and HR processesCo-ordinate the Directorate's team meetings, producing agendas and minutes. Provide an administration service to the HR teams and Communications development boards. Events co-ordination and preparation. Deputise for the MD and Chair 's Executive assistant in her absence. Provide project administration for major capital developments. Assist the team in administrative tasks such as business cases for new capital development projectsResponsible for the accurate and timely distribution of appropriate documentation e.g. Terms of Reference, Projects Briefs, Project Initiation Documents, Business Cases, Agendas, Minutes, Reports. Arranged workshops for the HRD and senior HR Managers. Routing and dealing with telephone calls, diary management, plan and book meetings First point of contact for all cold calls such as Recruitment agencies.Liaise with suppliers of services such as consultancy, recruitment and training.Preparation of all letters, board reports and data analysis.Successfully compiled and implements a business continuity plan for Sales and MarketingEnsured all travel was booked and authorised to tight budget constraintsReconciliation of all invoices for the HR function with excess of £2m spendPlanned and implemented the major move to Hepworth House for the Sales and Marketing function.Worked in partnership with facilities management to implement the change of parking status for key members of the team with satisfactory

To provide admin and accounts clerk support for the head office team. To include account management, including spreadsheet input, typing, faxing, email. Routing and dealing with telephone calls.

Education record

Education record