Susan Dubofsky Email & Phone Number

Norwood, Massachusetts

- Vital member of the inside sales group. Responsible for sales and renewal process of service contracts and support agreements with current annual quota exceeding 4.1 million in revenue and 3.4 million in bookings.-Implements territory sales strategy, in coordination with other members of the AMT teams, to maintain and build relationships with existing customers and to identify and qualify prospects.- Provides customer service through diligent telephone follow-up to maximize customer satisfaction and potential AMT and OTC business. - Contributes to the team machine OTC sales and service goals and quota within the assigned team region.- Demonstrates technological competence in service products and applications, ensuring proper sales application to meet customer needs for after-market product and to properly qualify leads for machines.-Provides a lead role in the expansion selling of new products including, but not limited to, software, calibration, service, training and technical support.- Assists with the Inside Sales Manager in the development and daily guidance of the Account Representative Group which includes defining coverage for staffing shortages.- Interacts with appropriate external departments to facilitate changes required to ensure ongoing improvements in the efficiency of the Service Account Group. Participated in USA projects as they relate to the inside sales department.- Maintains customer database through input of information related to systems and OTC qualifications via the sales database.- Strong time management skills, high energy and strong ability to deal with multiple priorities and tasks.

Norwell, Ma

- Supported Major Account Team of 13 inside sales representatives and in addition to a Government Sales Team of 7 - Created presentations to drive sales in client base - Performed daily duties such as tracking daily sales- Assisted in preparation of quotes and GSA/bids- Create and coordinate monthly mailings and campaigns with the marketing team

Greater New York City Area

- Assist Vice President of Merchandising and sales account representatives - Responsible for assigning lot style numbers to ranges and organizing seasonal pin-up lines - Responsible for ordering and allocation of all trim packaging, labels, linings and buttons. - Develop relationships and work with customers, present line and sample garments, show new concepts and follow up with reference swatch requests - Monitor and update swatches and totals of all inventory. Send out packages to customers based on their specific needs - Provide sales support to all office and road staff with samples, swatch lines and brochures - Worked closely with textile mills and key accounts to develop fabrics, blankets. Follow up with submits and samples for approval. - Placed sample yardage orders and followed up on deliveries

Greater New York City Area

- Responsible for coordinating customer licensees and international contractors on all orders. - Manages company's second highest volume account - Maintained direct sales contacts and customer relationships including on site customer meetings. - Coordinated all order entry with production including expediting and revisions - Forecasts for domestic and international customers - Coordinated a 90 material forest with production planning - Complied reports including sales, inventory status and financial forecasts

Greater New York City Area

- Administrative Assistant to CEO - Coordinated distribution of point of sale products both internationally and domestically for two separate divisions - Worked with clients developing new point of sale packaging - Tracked all shipments - Monitored accounts payable and receivable - Composed sales, inventory and shipping reports - Developed in conjunction with the Art Department specialty customer product catalogues

Greater New York City Area

- Provided all administrative support to Vice President of Sales and entire sales department - Typed all correspondence, coordinated meetings with buyers, made travel arrangements, handled petty cash, company banking and all administrative duties. - Assisted sales and merchandising staff by participating in all phases of organizing seasonal lines. - Assisted in trim for samples, placed sample yardage orders, checked in sample ends and sent out all swatch requests.

Business Administration And Management, General

Education record