Susan Watson Email & Phone Number

East Melbourne, Victoria, Au

Supported a friend’s church in the areas of marketing (digital & print), website management (WordPress), social media, and app development Software: Sprout Social, Canva, WatchFire digital sign, Constant Contact, WordPress, Square and Planning Center Online Resources: Asana Project Management, DropBox, iStock, Flickr, Pixabay, TextinChurch and iTunes

Greenwood Village, Co, Us

Areas of responsibility include recruitment and human resources administration of residential property management and maintenance teams. AccomplishmentsRecruitment• Responsible for recruitment of  Office Teams (Community Manager, Assistant Manager and Leasing Consultant)  Maintenance Teams (Service Manager, Technician, and Groundskeepers) Summer Interns• Averaging 3-5 job offers per week• Tracked time-to-fill, evaluated recruiting sources, and sought new areas for sourcing candidates• Working with VP of HR: recruitment for summer internship program and associate development program• Recruitment sources included: Indeed, ZipRecruiter, Craigslist, college job boards, career fairs, and company career site.HR Consultant• Worked with VP of HR supporting implementation of ADP Total Source• Pre-employment processing including background checks and drug screening• Employee record management including promotions, transfers and terminations• Employee award and tenure programs• Employee housing records management and clothing allowance reconciliation• Bonus & commissions report for monthly commissions, quarterly and annual bonuses  Software: ADP Total Source, ADP EZ Labor Manager, ADP Select, ADP eScreen, iCIMS applicant tracking system and Microsoft Office

Centennial, Colorado, Us

Area of responsibility includes organizational development, program development, marketing and recruitmentAccomplishmentsRecruitment• Development of intern program to augment shared staff • Developed relationships with local colleges • Recruited interns for specific projects• Onboarding of new employees and interns• Management of intern scheduling and project load Program Development• Ground up development of infant outreach program in Cambodia• Engaged field agents for management of NightCare program• Creation and management of program budgets • Maintained relationships with field agents as programs increasedCharity Development• Worked with in-house counsel to complete 501c3 nonprofit filing• Worked with outside consultant to pursue foundations for grant funding• Completed grant applications to fund specific projects and programs Marketing• Oversight of marketing projects and social media• Contributed and edited social media content/posts/blogs• Worked with outside consultant for brand development and marketing  Organizational Development

Houston, Texas, Us

Areas of responsibility included recruitment, Human Resources and employee engagement Accomplishments Recruitment• Responsible for full cycle recruitment including sourcing, interviewing, assessments, reference and background checks• Recruitment average 5-10 hire/placement per month• Responsible for building candidate database having fully vetted candidates to ensure quick turnaround for placement of consultants• Evaluation of creative portfolios• Worked with hiring managers to develop role specific assessments• Facilitated assessments• Utilized a variety of recruitment methods including job boards, social media, professional associations, college career fairs, and face-to-face networking Employee Engagement• Created and implemented employee onboarding and mentoring program • Created self-guided onboarding roadmap with milestones• Began a new employee “get to know you” storyline• Created employee safety team to address OSHA issues and hurricane preparation/response, presented safety recommendations to leadership, developed hurricane response plan• Sourced opportunities for employee development including industry-related conventions and workshops• Sourced opportunities for employees to present training material as industry experts  Human Resources• Created company employee handbook, compliance process, and benefits overview documents• Proposed/implemented multiple processes & procedures to increase effectiveness of company policies to serve internal staff• Provided counsel to leadership related to conflict resolution, compensation, employment trends and regulation• Managed annual benefits enrollment and performance issue including corrective plans• Developed job descriptions to align with new company direction• Redesigned records management and contract process for consultants• Evaluated applicant tracking system and redeveloped recruitment database

Us

Supporting ASTD Houston in 2011 in a volunteer position managing finances and supporting marketing efforts.

Us

I volunteered on the board of ASTD Houston as the VP Marketing. Our goals were to develop a multi-function press kit in both printed and online form. Secondly we developed a social media strategy as well as building industry alliances to enhance the value of ASTD and its partners. Thirdly we created a series of Jellies for collaboration and networking for local training and development professionals.http://www.astdhouston.org/jelly/

Mba, International Business And Human Resources

Ba, French